Business Development Manager - Loan DST

United Arab Emirates (Fulltime office (FTO))

Job Description

KEY RESULT AREAS

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities.
• Relationship manage a portfolio of approved companies by developing key contacts and relationships.
• Conduct micro marketing activities that include kiosk activities and other direct marketing activities.
• Handle objections with a view to getting the customer to buy or the company to transfer payroll.
• Ensure end-to-end customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy regarding product, customer KYC, FATCA, AML CTF and third‑party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all team activities such as morning huddles, training and coaching, mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately elevate any suspected or actual breaches to Senior Management, Governance, as may be required.

Operating Environment, Framework and Boundaries, Working Relationships

• Competitive, dynamic, volatile and regulated business environment with low entry / exit barriers.
• The job holder will operate within well‑defined and demarcated business areas and must adhere to the policies and guidelines set out by the Bank.
• Candidate must effectively liaise with superiors and direct reports within the business unit to achieve business objectives.
• The jobholder must work within central bank guidelines and the bank’s credit policy. Guidance will come from the sales management and product teams.
• Performance management will be evaluated based on achievement in line with Bank policy.

Problem Solving

• Sales require understanding customers’ individual financial circumstances.
• Responsible for assisting staff and customers in achieving their goals and objectives.

Responsibility, Knowledge, Skills and Experience

• Help customers achieve their objectives through courteous and friendly service, accurate promises within the service delivery standards set by the bank.
• Have complete product & policy information to ensure necessary documents are provided before submission to ensure a smooth TAT.
• Possess a sales profile that requires confidence, persistence and strong verbal/written skills.
• Know products, service policies and processes of Retail Banking.
• Graduate any discipline with 3+ years’ banking sales experience.

Job Info

• Job Identification 5234
• Job Category MashreqBank
• Posting Date 06/23/2026, 07:43 AM
• Apply Before 06/30/2026, 12:00 AM
• Job Schedule Full time
• Locations United Arab Emirates (Fulltime office (FTO))