Director of Hospitality /Chief Stewardess

Director of Hospitality 6 days a week | Salary: 30,000 AED – 35,000 AED per month | Location: Abu Dhabi | Accommodation: Live-in or live-out options available

Position Overview

The Director of Hospitality is a senior yet highly hands‑on leadership role that builds upon the responsibilities of a Chief Stewardess while extending across multiple environments and properties. The position requires a service‑led professional who is fully operational and guest‑facing, spending approximately 70% of their time onboard and 30% across off‑board or hosted environments. This is not a desk‑based role; the Director of Hospitality is expected to lead from the front, actively delivering service and setting standards through daily involvement.

Key Responsibilities

1. Interior Quality, Housekeeping Operations & Guest Presentation: Overall accountability for interior condition, cleanliness, and presentation standards. Develop, implement, and maintain SOPs covering cleaning routines, interior set‑ups, and laundry and wardrobe care. Supervise detailing of guest areas, crew spaces, and all laundry operations. Maintain specialist knowledge of luxury and delicate materials and their appropriate care. Oversee guest wardrobe organization and clothing maintenance.
2. Hospitality Service & Guest Experience: Serve as the primary ambassador for hospitality and interior service. Personally deliver and oversee exceptional service for dining, beverages, and private events. Lead service execution, including wine service, cocktail preparation, tablescapes, and themed or bespoke experiences. Handle guest feedback and sensitive matters with professionalism and discretion. Provide concierge‑level support, including itinerary planning and reservations. Maintain and regularly update detailed guest preference profiles.
3. Inventory, Provisioning & Financial Oversight: Manage all hospitality‑related inventories, including uniforms, provisions, beverages, cleaning supplies, and interior items. Oversee provisioning for crew, guests, and hospitality operations. Demonstrate strong cost awareness, budget tracking, and financial accountability. Maintain structured job lists and operational schedules.
4. Leadership, Training & Team Culture: Lead hospitality and interior teams across vessel and property environments. Act as a central point of coordination between departments. Establish service benchmarks and ensure consistent performance excellence. Design and deliver training programmes to support skills development and service standards. Foster a supportive, professional team culture while maintaining boundaries and discretion. Manage schedules and service coverage requirements.
5. Multi‑Location & Enterprise‑Level Hospitality Oversight: Ensure consistent hospitality standards across vessels, residences, and hosted events within the UAE. Provide on‑site hospitality support during private events at family residences. Travel within the UAE as required to support operations and guests. Operate with a high level of autonomy, reporting to the PA to the Principal.

Candidate Profile

This role suits a highly hands‑on hospitality professional who thrives in UHNW environments and enjoys being operationally involved in service delivery. The successful candidate is detail‑driven, calm under pressure, and comfortable balancing leadership responsibilities with daily execution. They understand that excellence is achieved through presence, consistency, and leading by example.

Qualifications & Experience

Extensive experience as a stewardess, with a strong yacht or day‑boat background (essential). Proven exposure to UHNW clients and environments. Advanced knowledge of food service, wine, beverages, and hospitality standards. Fluency in English and strong digital literacy. Excellent communication, interpersonal, and problem‑solving skills. High levels of discretion, emotional intelligence, and professionalism. Basic first‑aid competency. Comfortable working independently in a trusted, long‑term position.

Accommodation

Live‑in or live‑out options available