Telecom Engineer

This is a remote position.

Role Overview

We are seeking a Telecommunications Engineer with a strong understanding of modern communication systems and a proactive systemsthinking approach. This role involves designing maintaining and optimizing telecom infrastructure and integrations that support both internal operations and product capabilities particularly where AI and automation intersect with telecommunications.

• Design implement and maintain telecom infrastructure including VoIP SIP systems and call routing architectures.
  

• Collaborate with product teams to integrate telephony features into AIenabled platforms (e.g. autodialers call summarization transcription pipelines).
  

• Evaluate and optimize call quality latency and availability for realtime communication systems.
  

• Deploy and manage cloudbased telecom systems (e.g. Twilio Asterisk FreeSWITCH or similar).
  

• Develop monitoring and diagnostic tools for telecomrelated metrics.
  

• Participate in infrastructure scaling and automation efforts.
  

• Document systems architecture and contribute to process improvements across the stack.
  

Requirements

• Bachelor s degree in Telecommunications Electrical Engineering Computer Science or a related field.
  

• Solid understanding of VoIP protocols (SIP RTP) PBX systems and network optimization for voice/data.
  

• Experience with cloud platforms (AWS GCP or similar) and telecom APIs like Twilio Plivo or Vonage .
  

• Proficient in scripting or programming languages (e.g. Python Bash) for automation.
  

• Ability to work independently and take ownership a high agency mindset is critical.
  

• Excellent verbal and written communication skills in English .
  

Benefits

• A chance to help shape highimpact systems from the ground up.
  

• Crossfunctional collaboration with product and AI teams.
  

• A culture that prioritizes autonomy learning and real outcomes.
  

• Remotefriendly work culture with flexible hours.