Front Desk & Client Relations Executive

We are looking for a professional and personable Front Desk & Client Relations Executive to be the face of our company and ensure smooth front-desk operations and administrative support across the organization.

This role is ideal for someone who thrives in client-facing environments, has strong communication and organizational skills, and enjoys maintaining a welcoming atmosphere. The ideal candidate will efficiently manage day-to-day reception duties, coordinate administrative tasks, and contribute to a positive office experience. If you take pride in making strong first impressions and keeping things running seamlessly, we’d love to hear from you.

This role combines front desk management, customer service, administration, and light sales. The ideal candidate is polished, organized, attentive to detail, and confident when engaging with prospects, members, and visitors. You should be comfortable explaining workspace options, preparing contracts, processing payments, and following up on enquiries.

If you enjoy creating excellent customer experiences while keeping a professional workspace running efficiently, we would like to hear from you.

Key Responsibilities

Front Desk & Customer Experience

• Welcome members, prospects, and visitors in a professional and friendly manner.

• Respond promptly to customer enquiries received through walk-ins, phone calls, and email.

• Manage meeting-room bookings and ensure rooms and shared areas are presentable and ready for use.

• Coordinate member requests and resolve routine concerns efficiently.

Sales, Tours & Membership Administration

• Schedule and conduct site tours for prospective clients.

• Explain available workspace, meeting-room, and membership options, including approved pricing.

• Follow up with prospective clients and maintain accurate lead information in the customer database.

• Prepare lease and membership contracts using pre-approved company templates.

Payments, Operations & Reporting

• Process customer payments through the POS system and maintain accurate, organized records.

• Coordinate with the operations team regarding meeting rooms, amenities, maintenance, and workspace readiness.

• Support management with occupancy updates, renewals, outstanding enquiries, and member requests.

• Maintain complete and up-to-date customer, contract, booking, and payment records.

Requirements

• Previous experience in a front desk, customer service, reception, hospitality, business center, coworking, or similar customer-facing role.

• Very good spoken and written English.

• Professional appearance with a polished, welcoming, and service-focused manner.

• Strong communication, interpersonal, and customer service skills.

• Excellent organization and attention to detail, particularly when handling contracts and payments.

• Comfortable using POS systems, email, spreadsheets, and basic office software.

• Reliable and able to work full-time on-site in JBR. Arabic, additional languages, and previous UAE experience are advantageous.

Salary & Benefits

• Salary Range : 3,500 – 4,000 AED per month (based on experience and professionalism)

• Work Visa Sponsorship

• Medical Insurance in accordance with UAE labor laws

• 30 Days of Paid Annual Leave

Work Arrangement

Type : Full-time, on-site position.
Note : Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us?

✔ Be the welcoming face of a modern, growing innovation and coworking community.

✔ Build valuable experience across customer service, workspace operations, administration, and sales.

✔ Work in a professional and people-focused environment where initiative is recognized.

✔ Develop your career within a stable organization offering opportunities for long-term growth.

Organized and efficient? Step into a role where your structure powers our success. Apply now!