[Hiring] Customer Service Representative Dubai UAE

Position: Customer Service Representative

Date Posted: August 2, 2026

Industry: Customer Service & Telecommunications

Employment Type: Full Time

Experience: Previous Customer Service, Outbound Sales, Telesales, or Call Center Experience Preferred

Qualification: Diploma or Bachelor’s Degree in Business Administration, Communication, or a related field (Estimated)

Salary: AED 5000 to 10000 (estimated)

Location: Deira, Dubai, United Arab Emirates

Company: e& CX Solutions

Description:

e& CX Solutions is looking for enthusiastic and customer-focused Call Center Representatives to join its growing team in Deira, Dubai. This role is suitable for individuals who enjoy customer interaction, delivering excellent service, and building their careers in a fast-paced and professional environment.

The selected candidates will handle outbound calls and chat support, assist customers with their inquiries, promote products and services, and ensure a positive customer experience. The role also offers opportunities for career development and growth within the organization.

Key Responsibilities:

• Conduct outbound calls to prospective and existing customers professionally.

• Provide customer support through chat channels with accuracy and efficiency.

• Promote company products, services, and offers while understanding customer requirements.

• Build and maintain strong customer relationships through effective communication.

• Achieve quality standards, productivity goals, and performance targets.

• Maintain accurate records of customer interactions and follow up when required.

• Handle customer concerns and provide timely solutions.

Requirements:

• Strong command of English and Arabic, both spoken and written.

• Excellent verbal and written communication skills.

• Ability to manage outbound calls and chat support effectively.

• Positive attitude with adaptability and willingness to learn.

• Previous experience in customer service, outbound sales, telesales, or call center operations is an advantage.

• Ability to work in a dynamic and target-driven environment.

• Strong knowledge of:

• Customer service practices and communication techniques.

• Outbound calling and chat support procedures.

• Customer relationship management and service quality standards.

Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.

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