REVENUE ANALYST

REVENUE ANALYST

DUBAI, UNITED ARAB EMIRATES (FULL TIME)

Maison Privee is an award-winning technology-enabled hospitality company providing vacation and corporate rentals in Dubai that combine the service and convenience of a premium hotel with the privacy and comfort of home.

A high-growth start-up, Maison Privee secured Series A funding of USD$4m and has since taken a leading position in the vacation rentals sector in Dubai. Maison Privee became the first vacation rental operator in the Middle East to win at the World Travel Awards 2020.

We hand-pick luxury properties in the best locations in Dubai and support them with extensive services to ensure that our guests have the best possible experience with every stay. We take care of our guests with complete hospitality services, including checking in/out, leveraging our 24/7 support team for any questions or troubleshooting during the stay, offering concierge services, and utilizing our professional cleaning services with fresh linens, towels, and toiletries between stays.

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The Opportunity

Maison Privee is seeking a highly skilled and motivated Revenue Analyst to join our dynamic team. The Revenue Analyst will play a crucial role in optimizing the company's revenue management strategies, pricing, and inventory allocation to maximize profitability and enhance the overall guest experience. The role will assist in delivering optimized revenue and occupancy across the apartments under our management. The Revenue Analyst is responsible for the development and management of all online and offline distributions channels and for the execution of strategic and tactical revenue strategy; maximizing revenue through effective pricing and inventory management.

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• Ensure close alignment with Revenue Management to optimise revenues and occupancies

• Responsible for administration and management of appropriate business analytical tools, and the accuracy of all revenue and sales data as input into the system

• Development and analysis of competitive reports and formulate appropriate strategies through use of appropriate data sets

• Define and implement an agreed sales plan

• Determine and implement opportunities for upselling of ancillary services and ensure reservation team actively deliver to targets

• Ensure that all reservations are captured into the system according to standard operating procedures

• Develop appropriate performance management metrics, set targets and generate reports for management

• Formulate overall pricing structure, provide guidance on corporate negotiated pricing, wholesale pricing and acceptance

• Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in the market

• Effectively manage inventory and pricing strategy through all distribution channels including branded web, 3rd party OTA's and GDS

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance

• Pro-actively identify soft spot periods and prepare a soft spot revenue plan

• Responsible for development and effective implementation of Revenue Management Standards, Policies & Procedures (Rate Plans, Rate Categories, Market Segmentation, Profiles and all other PMS related Revenue Management functionality)

• All Rate Solicitations acted upon in a timely manner and rate plans maintained and extended as appropriate. The Revenue Analyst has sole responsibility for the quality of all pricing setup in the PMS system

• Responsible for the preparation of 30-60-90 days forecasts within the Revenue Plan on a monthly basis. Also responsible for preparation of the 'mid-month forecast, following the close of each calendar month

• Deliver revenue against agreed targets and objectives

• Drive Market Share and Revenue Performance through proper pricing and mix management

• Ensure quality of work provided meets the expectations of the company

• Perform other relevant assignments as requested

• Provide regular reporting to ensure other team members as well as management are fully informed of the latest actions and information

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Skills & Experience

To be an effective Revenue Analyst, the candidate must demonstrate:

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• Minimum of 3-year experience in a similar role with a 5- star hotel or holiday home operator required

• Minimum 2-year experience in a revenue management role within a hotel or holiday home operator in the UAE.

• Bachelors degree

• Fluent English mandatory

• Responsible, motivated, team player

• Strong business orientation in three aptitudes:
  - Diagnosis & analysis (analytical mind, conceptual skills, good environment understanding);
  - Share his/her conviction (driving force, relational skills, highly committed);
  - Strive for results (success oriented, data finder, initiate / pro-active, problem solver)

• Must possess a customer first mentality

• Exceptional interpersonal skills

• Outgoing personality and comfortable with negotiation and meeting new people

• Strong analytical skills and comfortable with numbers and presentations

• Good with numbers - must be highly numerate and have top notch excel skills

• Able to take on a task and see it through to completion

• Strong communication, consultative and negotiation skills

• The ability to handle pressure

• Skill in prioritizing and managing multiple tasks at the same time

• Attention to detail critical

• Excellent time management and organisation