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The ability to work together and cooperate with the work team.
Proficiency in oral and written communication skills.
Possessing creativity and creating appropriate solutions to problems.
Flexibility and ability to face work pressures and challenges.
Commercial...
...Communicate with customers to ensure their issues are handled and resolved timely.
Follow-up with customers on online and offline... ...management and other relevant stakeholders to resolve issues, manage complaint resolution and focus on root cause analysis to provide...
...Complaints Handler Jobs In Sharjah | Damas Medical Center
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We are seeking a highly motivated and experienced Complaint... ...least (1) year of UAE work experience. The candidate will Handle customer complaints, provide appropriate solutions and alternatives...
...Complaints Management Team Leader Jobs In Sharjah | Justlife
About the job
Justlifeis rocking the region with its beautifully designed... ...teams through targeted metrics,
Maintainand improveoverall customer satisfaction by effectively managing complaints management...
The ability to work together and cooperate with the work team.
Proficiency in oral and written communication skills.
Possessing creativity and creating appropriate solutions to problems.
Flexibility and ability to face work pressures and challenges.
Commercial...
...business growth and profitability by maximizing value.
Analyze customer data to improve customer experience.
Hold product... ...the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product...
...Ensure following processing of transactions and customer requests is within TAT
BPM related requests
Siebel CRM related requests... ...any customer escalations
Ensure the average Customer Complaint Resolution Time is within set TAT limits
Ensure customers have...
...Receive all types of SRs assigned to center.
Investigates and identifies appropriate resolution
Proper Creation to all types of complaints
Validation to resolved complaints
Reduction in repeated complaints
Knowledgeable with processes, products and policies...
...position may be filled
Help identify appropriate measures of customer experienceand key performance indicators ( CSAT , NPS, etc.)... ...Support the collection and analysis of customer feedback, complaints and requests
Support the implementation of hidden shopping...
...activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
Ensure smooth day to day operations of... ...unforgettable customer experience.
Handle and resolve all customer complaints received in accordance with the established Customer Service...
...corporate banking products and services.
To handle all transaction related customer queries w.r.t CBGs over the phone / email and resolve them.
To resolve customers’ queries, complaints and problems tactfully, effectively and efficiently within agreed turn around...
...Listen to customers’ concerns, issues and questions
Resolve customers’ concerns and answer customers’ questions to your best... ...Maintain a positive attitude and calmly respond to customers’ complaints
Attract customers by promoting the product and company positively...
...Emirates | Posted on 12/06/2023
We are seeking a motivated and customer-focused individual to join our team as a Customer Support... ...records of customer interactions, transactions, comments, and complaints.
Evaluate the need to scale the business operations in multiple...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ...various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer...
...Researching prospects and generating leads.
Contacting potential and existing customers on the phone, by email, and in person.
Handling customer questions, inquiries, and complaints.
Preparing and sending quotes and proposals.
Managing the sales process through...
...dedicated and detail-oriented individual to join our team as a Customer Support Specialist. The successful candidate will play a... ...the official channels.
Acknowledging and resolving customer complaints.
Keeping records of customer interactions, transactions, comments...
...We are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information... ...and professionally
Acknowledging and resolving client complaints if requires as per the Management instruction.
Responding...
...Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests... ...products and services
Follow procedure for dealing with complaints and provide appropriate solutions
Monitor support inbox and...
...job posting is outdated and position may be filled
Tracking customer experiences across online and offline channels, devices, and... ...logging technical issues, as well as customer compliments and complaints.
Keeping informed of industry trends and new CRM technologies...
...under supervision.
• You will follow operative advice of the Customer Care Center and execute all service activities assigned to you... ....
• You will be responsible for reporting any customer complaints with proper documentation.
• You will ensure the proper use...