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Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
...Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service...
Work with multiple divisions and stakeholders to enhance the company-wide transformation strategy and ensure the plan is consistently reviewed and improved where necessary.
Lead the transformation agenda through ongoing direction and consultation with key personnel...
...Your responsibilities
Is responsible to ensure service availability and service performance for cloud-based (IoT) applications... ...delivery, escalation, and relationship management.
Define support processes, set directions in the areas of service introduction...
...To be responsible for the organisation and delivery of operations, administration and support service teams across the School(s).
Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the Principal, recruitment of high calibre...
...Managing the organisation's IT infrastructure, systems, and services to ensure smooth operations, data security, and alignment with... ...advancements.
Providing leadership, guidance, and mentorship to the support services team, fostering a collaborative and high-performance...
...The Chief of Staff drives improvement in our global support organization. With your insights into engineering, operations and management, you will work with the VP Global Support to identify and deliver initiatives.
Our company mission is to make open source easy, starting...
...Technical Service Desk Triage Support Analyst
Technical Service Desk Triage Support Analyst
Band 3 – Starting at FTE £21,028 per annum
Date Ending
September 11, 2023
~ A comprehensive induction programme to prepare you for your role.
~ Training provided...
...activities.
Developing and implementing plans for the maintenance of computers and devices. Familiar with the quality standards of service provision.
Knowledge of computer and hardware maintenance solutions.
Familiarity with the use of virus protection software....
~ Senior Support Services Manager - UAE Candidates
Senior Support Services Manager - UAE Candidates
Manage the day-to-day financial operations of the organization, including accounts payable, accounts receivable, payroll, and general ledger.
Ensure compliance...
...you.
Job Responsibilities:
Serve as the point of contact supporting our highest value customers and institutions on Binance’s... ...Requirements:
Minimum of 3 years of relevant experience in financial services, technology and/or customer support
Experience in real time...
...Customer Support & Services Junior Officer Jobs In Dubai
Job Description:
Supports and provides service via toll free, e-mails, live chats, and social media to manage the business’ relationship with customers.
Performs outbound surveys to ensure customer satisfaction...
...feedback provided by team for different locations on the customer service, the general environment, and detail if specific standards are... ..., and implementing corrective actions.
Enhance Customer Support Experience
Implement support best practices and processes...
...improvements in user experience and reduce user effort to obtain IT services
• Proactively monitor and facilitate incident escalation to... ...resolution time and adequate engagement across IT teams.
• Support customers initiate or consume IT services or processes through...
...of operational and capital budgets.
To be responsible for the organisation and delivery of operations, administration, and support service teams across the school (People & Culture, IT, Enrolments, Marketing, Facilities, Finance, Administration and External Service...
...Virtual Data Management Support Jobs In Sharjah | Admired Services
About the job
Job Description:
We are seeking an entry-level Virtual Data Management Support professional to join our team. In this role, you will be responsible for supporting our team with data...
...Managing the customer support department’s day-to-day functions.
Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote...
...message APIs.
Ability to evaluate new technology to optimize application development.
Ability to connect iOS apps to back-end services.
Strong understanding of UX/UI standards.
Strong knowledge of Apple s Design and Interface principles.
Strong...
...We are looking for a [customer service, support, and care] representative.
We are hiring a [customer service, support, and care] to manage customer queries and complaints.
You will also be asked to process orders, make modifications, and escalate complaints across...
...DP World Careers | Service and Support Engineer Jobs in Dubai
Description:
The Service and Support Engineer is responsible for supporting DT World’s technology products that are aligned with the company’s revenue and product objectives. They will need to take a leadership...