...new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
Understand fully the hotel amenities, packages and promotions
Generate and develop sales leads and contact potential clients to build business relationships
Produce...
...Ensure that all department charges and credits for the day are posted correctly and agree with the trail.
Compare the total room revenue with the Daily House Report. Ensure that Totals of Room Revenue agree with the system readings.
Ensure that room rates charged...
...beverages to the guest and also try to upsell.
Take food and beverage orders from the guest on the order taking pads
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Performing basic cleaning tasks as needed or directed by...
...rounds/inspection.
Booster heater/pumps monthly PPM.
PRV PPM and monthly checks.
Ice machine filter replacement monthly.
Generator PPM.
Monthly meter reading.
Energy conservation to monitor.
Daily Pending works to be followed up without fail.
Ensure...
...rooming lists while ensuring accuracy, as required
Update reservations ensuring a flawless check in and check out process
Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
Liaise with Sales and other departments as required...
...special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts...
...participate in the hiring of team members, and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the...
...special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts...
...production, in line with the high-quality standards expected by Hilton
Perform tasks within a timely manner
Contribute to Kitchen revenue through effective food cost control
Provide support to the Kitchen brigade
Meet all health and hygiene requirements
What...
...Administration, or related major; no experience required.
CORE WORK ACTIVITIES
Building Brand and Property Awareness to Drive Revenue
• Works collaboratively with local, regional and national resources to build awareness and increase exposure for the property and...
...Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer...
...experience into these markets, in order to drive business into our specific hotel cluster and to increase market/customer share in all revenue streams.
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels,...
...Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts...
...connections with property owners to acquire secondary off-plan listings.
Utilize your networking skills to expand your client base and generate leads in the off-plan market.
Collaborate with the team to develop effective marketing strategies for off-plan properties....
...Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts...