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...Job Description:
The Reservations Agent - Arabic Speaker is responsible for assisting customers with travel bookings, reservations, and inquiries. They provide exceptional customer service, handle all communication in Arabic, and ensure accurate and efficient booking...
...A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the...
Job Number 24082784
Job Category
Reservations
Location
Sheraton Mall of the Emirates Hotel Dubai... ...Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates
VIEW ON... ...complimentary rooms, employee discounts, travel agent inspection rates, and wholesale...
...themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service...
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation... ...types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the...
Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
Ensure guests are personally greeted by name, if known and escorted to their room to make them...
...POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation... ...types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the...
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any ...
...costs, and accommodations.
Manage large-scale events including conferences and retreats.
Book transportation and hotel reservations on behalf of clients.
Collect payments and pay fees.
Resolve issues, complaints, and refunds.
Maintain client...
...Attending queries on inbound calls, PNR creation & Itinerary Coordinating directly with agents and reverting to Emails on their flight Should have knowledge of making reservations, fare calculation, Ticketing on Galileo Amadeus and Experience: Minimum 0 - 4 Year of experience...
...other incomes through any other cross sale opportunities
Keep agents/introducers in their portfolio engaged and be the first point of... ...you bring
Local UAE experience is required
Fluency in Arabic and English language
Demonstrated ability to consult and sell...
...Responsibilities:
Oversee the reservation and booking processes for multiple hotels... ...Train and supervise a team of reservation agents to ensure optimal performance and customer... ...management or related field
Arabic Speaker is MUST.
Previous experience in a supervisory...
...FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Reservations Team as a Sales Agent –
Restaurant Reservations will Empower
you to deliver Exceptional Experiences across our award-winning Lifestyle...
...Job Description
Restaurant Reservations Agent (A...
- Dubai, United Arab Emirates*Restaurant Reservations Agent (Arabic Speaker)
- Dubai, United Arab Emirates Posted 24 days ago 14 People have clicked 1 open position Experience Needed: Not Specified Education...
...Process and confirm guest room reservations made by clients on the phone, letter or fax
Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
Remain up to date with all...
...Job Description:
We are seeking a Reservation Agent who is fluent in Arabic to join our team. Your main responsibility will be to handle reservation requests and provide exceptional customer service to our Arabic-speaking clients. You will be responsible for managing...
...Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine... ...types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the...
...Take reservation of the guests and ensure to follow brand standard.
Receive and record customers dining reservations and maintain the information in the system accurately.
Maintains knowledge of menu , events , special offerings at the restaurant.
Inform General...
...Experience: Proven track record in telesales within the health and fitness industry is essential.
Language Proficiency: Fluent in Arabic, with strong communication skills in both Arabic and English.
Sales Skills: Exceptional telesales and negotiation skills with a...
Functional Roles and Responsibilities
• Receive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements based on manufacturer recommendation and when agreed to record the requirement correctly...