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...Good understanding of restaurant etiquette and familiarity with health and safety rules.
Proficiency in dealing with reservations management procedures.
Possess customer service skills and proficiency in personal communication skills or over the phone.
The ability...
...The job posting is outdated and position may be filled
Job Description :
Reservation and ticket officers are employed by airlines, bus companies, railroads, and cruise lines to help customers in several ways. ... They determine whether seating is available, answer...
...The job posting is outdated and position may be filled
Liaising with central reservations to communicate new rate plans and promotions
Liaising with travel agents, the revenue manager and the rooms division manager
Assisting the sales team in setting their rates...
...Job Description
As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP’s are being adhered to. You will further assist in maintaining and improving reservations...
...Reservation Officer Jobs | Sofitel Dubai Downtown Careers
Job Responsibilities:
Attract guests and enhance their loyalty, providing a distinctive service through communication and sales skills in order to improve the hotel’s image and to increase revenue.
Recognize...
...Overseeing the daily operation of the Reservations department
Leading, coaching, motivating and developing our large on site reservations... ...data field) and work closely with the Worldwide Reservations Office and Corporate teams
Being involved in revenue management...
...outdated and position may be filled
- To supervise & manage Reservations operations and coordinates its activities with the other departments... ...offline sales opportunities.
- To update sales and front office teams about hotel demand calendar throughout the year...
...and position may be filled
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation...
...Manage rooms inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and rate availability.
Train, develop, and motivate staff to...
...Check the no show record as well as pending reservation
Check the VIP arrival, special requests and check traces to action
Check the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordingly
Show complete product...
...reports as and when required.
• Assist with any other sales and Reservation support projects & duties as requested.
• Assist other... ...on a New Travel Agent Master Form and passed to Finance, Front Office and Reservations Manager for approval
• Responsible for ensuring...
...ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel
Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client
Monitors and reviews regularly...
...The job posting is outdated and position may be filled
• Check the no show record as well as pending reservation
• Check the VIP arrival, special requests and check traces to action
• Check the system on reservations for next two weeks and inform the sales team to...
...and position may be filled
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation...
Open and maintain client Details on stand
business new & existing shoppers (Lead Generation) and changing potential leads into
Maintain and update shopper database in electronic database
Resolve product or service issues by elucidative the clients complaint...
...Plan the room reservations.
Ensure proper selling techniques and strategies are utilized to maximize room revenues.
Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
Any matter...
...To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures.
To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills...
...Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers...
...refreshing, respectful and polite manner.
- Demonstrate a willingness to “go the extra mile” to exceed guest expectations.
- All reservations are processed accurately and efficiently.
- All relevant details are recorded accurately e.g., payment details.
-...
...customer service to guests at all times
• Handle complaints and enquiries in a polite and efficient manner
• Processing all reservations, checking room rates and loading of all new rates and availability
• Working closely with the marketing and finance departments...