Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
Be responsible for special room assignments and suite occupancies
Welcome and fulfill the check-in process of VIP Guests, including...
...A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional...
...course outline, lesson plans, evaluation plans, training programme, trainer guide, learner plan, assessment plan and risk assessment to... ...request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you...
...material and updated job descriptions for inhouse Departmental Trainers are available for all departments. Continuously adapts them with... ...Learning & Development standards
Coordinates updating of personal files of heartist together with the T&C Department.
Ensures...
...Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration,...
...resolution to seek customer satisfaction and services.
Receive and work on feedback from Team Leaders, Supervisors, Managers and Trainers with a respectful and professional manner and to encourage to work with relationships based on encouragement, motivation and...
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page....
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page....
...procedures and fire prevention regulations.
Participates in any scheduled training and development program that may improve personal or departmental standards.
Responds to any changes in the Food and Beverage function as dictated by the industry, company or...
...courteous, professional, efficient and flexible service at all times, following the hotel standards of performance, by e-mail, phone or in person.
To coordinate all internal and external correspondence, incoming e-mail, and another administrative duties for the Engineering...
...Liaising with internal and external clients to build accurate events bookings
Delivering exceptional service standards in-person, on email and over the phone
Establishing client requirements to effectively facilitate their needs
Responding to meeting...
...environmental performance, occupational health along with safety management systems and performance
Strong judgment and high degree of personal ethics, integrity and accountability
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...recreational areas and hotel.
Knowledgeable about all aspects of recreation, fitness & wellness, and recreation facilities in person and over the telephone.
Capable of performing professional technical pre-consultation so that he/she is able to recommend suitable...
...professional, efficient and flexible service at all times, following Sofitel Palm standards of performance, by e-mail, phone or in person.
To be entirely flexible and adapt to rotate within different sub departments of the Sales and Marketing Department or any other...
...departmental property and responsibility for their safekeeping
Initiates investigation of crimes committed against property and persons, writes incident and accident reports, monitors investigations to their timely conclusion and ensures appropriate follow-up with...
...support, internet, and general software applications for the Airport .
Responsibile for assisting end-users, either remotely or in person, with application issuesand provide training where needed.
Developing and directing software system validation and testing...
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page....
...Public Relations role.
To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
To personally greet and escort the guests rather than pointing out directions.
To ensure that the privacy of...
...organize resources / needs accordingly.
To be flexible with work hours, regardless of time, during day, or night, in order to personally facilitate security arrangements of cases that require special treatment and handling.
To project at all times a positive...
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr....
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our...
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our...
...level of guest service and satisfaction by working and liaising closely with all departments
~ Establishes and develops personal guest contact, promoting feedback and is constantly proactive in anticipating guests’ needs and requirements
~ Actively support...
...Ensuring that all applicable permit and licenses are in place.
Maintain Hotel Insurance requirements.
Require that one person on the accounting staff takes a tax refresher course yearly to ensure that all tax requirements are fulfilled.
Policy Administration...
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page....
...Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for...
...employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our...
...undertaken by sales department, F&B, spa and other hotel revenue centres.
To work closely with the sales team in the preparation of personal sales goals on a monthly, quarterly and annual basis and to complete a report and analysis at the end of each month....
...conditions to manager; complete safety training and certifications.
# Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
# Welcome and...
...standards and procedures.
To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
To personally greet and escort the guests rather than pointing out directions.
To respect the privacy of the...