Search Results: 46,142 vacancies
...client engagement, risk management and team leadership in a Managed Service Provider (MSP) environment, performing technical project... ...improvement initiatives.
6-8 years of experience working as a Service Delivery Manager.
8-10 years of experience supporting end-to-end...
...customer facing, risk management and team leadership in a Managed Service Provider (MSP) environment, and performing technical project... ...ongoing improvement initiatives
Experience working as a service delivery manager.
Experience supporting end-to-end customer support....
...strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions.
Proactively address client concerns and strive for excellence in service delivery.
Continuously review and improve service delivery processes to...
...or quantitative/business-oriented field, or equivalent practical experience.
~8 years of experience in technical support service delivery or vendor management.
~6 years of experience leading technical support teams, operations, strategy, and change management....
...As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders...
...and position may be filled
Maintaining positive relationships with customers.
Identifying customer needs and overseeing service delivery within the business context.
Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks...
Roles & Responsibilities :
~10+ years of experience in implementing large UC & CC platforms in enterprise accounts spread across multiple Geos and having 1000+ users
~ Deep knowledge and experience in Avaya & Genesys both on-prem/hybrid & cloud and transitioning...
Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
Coordinating and monitoring all job activities as outlined in the management...
...You will play a pivotal role in ensuring the smooth and efficient delivery of IT services across various managed service providers and systems. You will be responsible for overseeing all aspects of service delivery, from managing KPIs and vendor relationships to leading...
The job posting is outdated and position may be filled
Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal...
...engagement, risk management and team leadership within a Managed Service Provider (MSP) environment, perform technical project... ...improvement initiatives.
~6-8 Years of experience working as a Service Delivery Manager.
~8-10 Years of experience in supporting end-to-end...
...About the job
Key Responsibilities:
• Service Delivery – achieving all key contractual SLAs
• Day to day Client management
• Lead all client and internal calls for the process, single point of contact
• Direct WFM, Training, and other shared services...
...Understanding the business outcomes required from Customer services
Assisting the Sales Team in establishing Service Agreements... ...Provide leadership on achieving effectiveness and efficiency in the delivery and support of services so as to ensure value for the customer...
...and position may be filled
Maintaining positive relationships with customers.
Identifying customer needs and overseeing service delivery within the business context.
Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks...
...Service Delivery Coordinator
Abu Dhabi, United Arab Emirates | Posted on 09/26/2023
To assist the company operations by coordinating and controllingthe movements of all offshore personnel to onshore, offshore, or internationallocations. To Handle all travel arrangements...
...Job Brief A dedicated and dynamic Service Delivery Manager to ensure the efficient delivery of our services to clients. The Service Delivery Manager will play a critical role in building strong client relationships, overseeing service operations, and optimizing service...
...Service Delivery Manager (SDM)
Experience: 8-10 Years
Job Location – Dubai
OSI Digital is looking for a Service Delivery Manager who is responsible for day-to-day Managed Services activities for various MSP engagements meeting SLAs, execution of tasks across...
...Manage business targets based on the delivery and service strategies and plans, monitor the execution, and ensure the achievement of business targets.
Implement cyber security and privacy protection measures and requirements in the service domain of the company...
...Service Delivery Head and Project Manager
We are looking for a competitive and trustworthy Service Delivery Head and Project Manager to handle all the pre-sales, team management, and project management activities.
Job Responsibilities:
Manage the Software Development...
...responsible for ensuring that the highest standard of customer service is delivered to 100,000 daily passengers, 24 hours a day, through... ..., government authorities and support service entities ensuring delivery of the Dubai Airports strategic vision is driven across all...