Search Results: 18,261 vacancies
...complaints.
Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone, collaboration tools, and email.
Researching required information using available resources....
Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization...
Provide first and second line technical support answering user queries relating to hardware and software problems via
desk visit phone and email
Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalating...
...IT Helpdesk Officer Jobs in Dubai, UAE by Al Ghurair Investment | ArabJobs.com
IT Helpdesk Officer
Al Ghurair Investment... ...degree in computer science or systems or electrical or electronics engineering
OR
Science graduate with at least 2 years IT diploma...
...Helpdesk Coordinator (Temporary)
Job: Full Time
Location: Ajman, UAE
Description:
The helpdesk coordinator is responsible for... ...Records all the calls in the Ticketing systems, assigns the proper engineer/ technician to the tasks, either created through emails or...
Manage the help desk team and evaluate performance
Ensure customer service is timely and accurate on a daily basis
Recruit, train and support help desk representatives and technicians
Set specific customer service standards
Contribute to improving customer ...
...IT Helpdesk Engineer Jobs In Dubai,UAE | Geolog Surface
Description:
We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature...
...A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experienced IT Helpdesk Support Analyst interested in working in a standalone role, working in a quite demanding work environment. You will primarily be...
...accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from... ...using incident tracking software or ITSM Systems such as Mange Engine Service Now etc. * At least 1 year of experience in a high call...
...Job Description:
The Helpdesk Executive provides technical support and assistance to end-users for hardware, software, and network-related issues. They respond to inquiries, resolve problems, and offer guidance to customers via phone, email, or in person. The Helpdesk...
...IT Helpdesk & Developer Jobs In Dubai 2022 | Long Shine Equipment & Supplies Pte Ltd
Job Responsibilities:
Provide remote support... ...Job Requirements:
Degree/Diploma in Computer Science, Engineering or related field.
Have at least 2 year experience, ideally...
Job Description:
Accept inbound requests via phone, chat, email and ticket queues
Record and process incidents and service requests according to process specifications.
Communicate with users to understand issues and provide solutions.
Document and resolve...
...Maintenance activities of the department by providing specialist engineering knowledge and advice, associated with the full range of... ...to any complaints promptly. Any issues to be reported to the helpdesk.
• All work is to be performed as per HSE regulations, municipal...
...Job Summary
The IT Helpdesk Agent is responsible for the day to day service delivery and operations of the IT Service Desk support function and, responsible for the delivery of consistent IT support services to the business. Provides first level of support and logging...
.... You will
provide professional coverage of Technical Support Helpdesk. You will support
focus on accuracy, timely feedback, and customer... ...YOU MUST HAVE
~ Bachelor’s degree: Computer Science,
Engineering, or related field
~5+ years of Experience working with technical...
...Role:IT Support Engineer
Location:Dubai
Job Description:
L1/L2 Helpdesk Support
Microsoft Servers / AD / DNS / DHCP Management & Troubleshooting
WSUS Management
Endpoint protection platforms (EPP) / Endpoint Detection and Response (EDR) Management...
...statuses and provide instructions for issue resolution when necessary.
Requirements:
Proven experience in a technical support or helpdesk role.
Excellent communication and problem-solving skills.
Ability to work well in a team and collaborate with others....
Helpdesk/Junior Technician
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience working in a helpdesk or technical support role.
• Strong knowledge of Windows operating systems.
• Proficiency...
...seeking an experienced Application Support Specialist (Software Engineer) to join us on this journey, using their technological skills... ...the application(s) in coordination with the Development Team and Helpdesk.
Manage incidents, proactive alerts, change requests, and...
...Support Engineer Jobs In Dubai | Dubai Careers
Description
We are looking for a dedicated support engineer to ensure that our customers... ...and Mac OS environments.
~ Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
~ Advanced knowledge...