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...The ideal candidate should be able to demonstrate leadership, supervisory and team management abilities to lead a team of customer success staff to provide excellence in customer support practices. Getting an in-dept grip on our services and product would be key to excelling...
...A strong focus on supporting customers by finding solutions to ticket requests.
Drive campaigns targeting multiple customers through digital touch-points and activities.
Identify high potential as well as high risk customers from newly onboarded users or customers...
...Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in customer success, account management, or a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving and strategic thinking abilities....
...candidate will play a key role in ensuring the successful onboarding of clients onto our SaaS... ...to clients on integrating and managing their first-party data within our platform... ...development, and technical support, to deliver customized solutions and address client needs...
...About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide,... ...and business customers.
About the Role As Customer Success Manager, you will engage and manage active users in MENA accounts, spanning...
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Building good relationships with customers.
Resolving complaints and following up on resolutions.
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...Job Description
Role DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building...
...Qualifications
ven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager...
...~10+ years of Customer Success Management experience within Enterprise Software.
~ Retail Experience with an understanding of how the customer runs their business is a plus
~ Cloud Technical knowledge
~ Experience within a Service Delivery environment...
...Additional Responsibilities
Main contact for Oracle customers.
Manages the accountability for both cloud services and customers.... ....
Qualifications
~10+ years of Customer Success Management experience within Enterprise Software.
~...
...Company:
Immensitas Private Limited’s offering Lemnisk, is a Customer Data Platform-led personalization and real-time marketing... ...● Min. 2 years of employment experience in customer success for Manager (Customer Success)
● Min. 4 years of employment experience...
...We are growing! We are currently looking to hire an experienced Customer Success Manager for our office in Dubai where you will be based.
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From...
...What You Will Be Doing
Hosting meetings with key customer stakeholders to understand their needs
Using GenAI to... ...meetings with customers just to “touch base”
Customer Success Manager Key Responsibilities
~ Generating excitement about...
...We are seeking a talented Cloud Customer Success Manager to join our team at Kumoco. The candidate will have a strong background in public cloud technologies, with the ability to liaise comfortably with technical cloud contacts from current and potential clients.
Responsibilities...
...Location: Dubai
About the Department
Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare... ....
The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with...
...Customer Success Manager | Genesys Dubai
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience...
...Job Description
Job Title
Customer Success Manager - Operational Performance Purpose of the role:
Amadeus Customer Success Management - Operational Perfomance Managers (CSM-OPM), are the customer advocate, empowering the voice of the customer for technology...
...Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure...
...Customer Success Manager | Canonical Dubai
We deliver open source to the world faster, more securely and more cost effectively than any other company.
Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn...