...job posting is outdated and position may be filled
Improve customer service experience, create engaged customers and facilitate organic... ...achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according...
...position may be filled
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a... ....
Hiring and training new customer service agents.
Managing the approved budget of the customer service department.
Staying...
...strategic regional expansion, an expatriate life, and the ability to join the leading global brand. Currently hiring for two Customer Service Managers to join their Dubai office.
The mission of the CSM is to lead the profitable growth of our client in terms of Services...
...Responsibilities
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership... ...qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according...
...liaising with support departments in order to optimize service levels as to fulfil customers expectation in terms of prompt order process, short lead... ...satisfaction, explore the improvement areas and report to manager as well as to work for required changes within the...
أكاديمية رياضية مقرها في دبي تبحث عن مدير تسويق وخدمة عملاء.
حول الدور:
سيكون دور المدي ر مسؤولًا عن إدارة الأنشطة، بما في ذلك توليد العملاء المحتملين، تنفيذ الخطط التجارية والتسويقية، تحديد العملاء المحتملين، وتحقيق أهداف المبيعات وفقًا للأهداف الطويلة الأمد للعم...
...Assistant Customer Service Manager Jobs in Dubai
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Job Responsibilities:
a- Work with business teams and customers to improve forecast accuracy and bias for Arabia Business Unit.
b- Work with BG planning teams to ensure...
...assurance and reporting through to project management of virtual events and content marketing.... ...your understanding of ITP Media’s B2B services and products, including creative... ...interest in growing your understanding of the customers you’ll work with and ITP Media’s B2B offering...
...Interact with customers in a friendly and professional manner to provide information in... ...concerns, and requests about products and services
Follow procedure for dealing with complaints... ...-solving techniques
Ability to manage time and prioritize tasks effectively...
...clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and... ...follow all local requirements as deemed necessary by the Operations Manager to facilitate a smooth operational excellence
Can...
...We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible... ...email
Track customer complaints and provide feedback to management
Proactively suggest new products and services that could...
...Ensure following processing of transactions and customer requests is within TAT
BPM related requests
Siebel CRM related requests... ...are resolved within timelines
Monitoring compliance alerts managed by CSRs for RM & No RM base customers
Monitoring all compliance...
...pace. Join our global team of 20,000 people in 46 countries, and start helping our customers push the limits of what's possible in their world of motion.
The Customer Service Manager is to lead the Dayton CSR team to ensure that all orders and quotes (...
...be filled
• Regular Order Confirmation Process with Retailer Customers for Pre-Book and Re-Book Orders, including Order Confirmation, Product Implementation Files, and Invoice sharing
• Project manage the Order Fulfilment Process, alongside Operations and Logistics...
...may be filled
• Promptly responding to customer queries via email, live chat, video,... ...deal with.
• Liaising with colleagues or managers to find the best solutions to customers’... ...other departments so that products and services can be improved.
• Familiarizing yourself...
...Understand and fulfill customer needs by providing accurate information and solutions in a timely... ...feedback from customers and use it to improve service quality.
Meet and exceed monthly targets set by the management.
Qualifications
Minimum of...
The job posting is outdated and position may be filled
candidates has to be from logistic background
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the ...
...behalf of a luxury design brand, we are now looking for a:
Customer Service Specialist – Middle East
We are looking for a Customer Service Specialist. He/she will report to the Middle East Manager and will be responsible for the whole cycle of order management...
...Customer Service Manager Jobs In Dubai | Tanfeeth
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The Incumbent is responsible for providing specialist services relating to business support activities. Typically, they include services oriented to product...
Handle all types if SRs logged in CRM queues.
Fix the identified process and systems gaps and provide feedback to business units on knowledge gaps to help in training.
Investigate all reopened cases in order to identify gaps for effective resolution.
Assist RMs...
...Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order... ...and reactivation through a high level of service quality, close collaboration with operational... ...commercial key stakeholders, along with management to optimize the customer experience...
...and stock reports and distribute them to all sales teams and managers.
Process daily sales orders and returns in a timely manner... ...'s degree in a related field.
Proven experience in a customer service or sales coordinator role in FMCG .
Excellent communication...
...and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service
Responding efficiently and accurately to customers... ....
Recognize, document, and alert the management team of trends in customer calls
Skills
Tech...
...Deliver effective customer service and assist customers throughout the day as per the standards and guidelines to promote sales.
Interact... ...with internal departments
Perform any other tasks as requested by the line manager and business need
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...trainings
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and... ...complaints, or comments.
• Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to...
...a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries... ...Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure...
...posting is outdated and position may be filled
Communicate with customers via phone, email, and chat. Provide knowledgeable answers to... ...Qualifications:
At least 3 years of relevant (customer service) work experience At least 1 year of experience in a call center...
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning...
...About the job
Job Title:
Customer Service Specialist
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements....
...Managelargeamounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable... ...information by using the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle customer complaints...