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...Technical Customer Service Manager page is loaded Technical Customer Service Manager
Apply locations Abu Dhabi posted on Posted Today job requisition id R-2101 Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best...
~ Customer Service Manager - Work from home
Customer Service Manager - Work from home
Responsibilities:1. Develop and implement customer service policies and procedures to ensure consistent service delivery.2. Manage and oversee a team of customer service representatives...
...Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Follow communication “scripts” when handling different topics.Keep records...
...may require a Bachelor's degree).
• Proven experience in a customer service or related role is often preferred
. • Excellent... ...detail.
• Ability to navigate and use customer relationship management (CRM) software or other relevant tools
. • Basic computer...
...Purpose and Scope:
To provide perform customer support services service call functions under 24 hours a day, 7 days a week operation to receive... ...and closeout. Follow up with customers and facility managers to ensure facility problems are completed. Coordinate routine...
...• Identify and assess customers’ needs to achieve satisfaction.• Offer appropriate details about the company using relevant tools and... ...to facilitate a swift decision-making process.• Work with the management team to stay updated on product knowledge and be informed of any...
...the feedback provided by team for different locations on the customer service, the general environment, and detail if specific standards... ...Implement support best practices and processes. Provide management support for escalated customer issues. Objectively measure &...
Proficiency in oral and written English and Arabic.
The ability to use Microsoft Office programs.
Good communication skills and dealing with different personalities.
Possess good organization skills and distribute tasks.
The ability to measure the performance...
...a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries... ...Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Disclaimer...
...Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.
Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.
Monitor and analyse customer...
~ Customer Service And Administration Executive
Customer Service And Administration Executive
• Proven experience in an administrative... ...service or operations support• Operation and organizational management and coordination• Manage customer's incoming and outgoing...
...equipment
Provide Freight solution to the customer
Develop relation with the customer... ...claim, payment issues or pending shipment
Manage shipment from origin to destination to... ...rates with carriers, agents, offices and service providers
Achieve the overall freight...
...Experience in managing people or projects and or Senior Stakeholders
Technical And Interpersonal Skills
Experience in guest and hospitality or customer care services for high value customers
Knowledge of performance evaluation and customer...
...Location: Abu Dhabi, UAE
Department: Customer Relations
Reports To: Director of... ...improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in... ...drive improvements in our products and services.
Key Responsibilities:
# Customer...
1-Work closely with the management and the department heads on setting standards for the organizational development and performance ;
2-Translate the strategic plans into goals and design organizational performance evaluation measurements
3-Advice,Design and implement...
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...methodology that aligns with the organization's customer experience goals and digital initiatives... ...and customer-centric brand message. The Manager should articulate the organization's... ...maximize the value of products and services. Provide guidance on using digital tools...
...Customer Service Specialist | VFS Global Abu Dhabi
VFS Global is the world’s largest outsourcing and technology services specialist for governments and diplomatic missions. The company manages non-judgmental and administrative tasks related to applications for visa,...
...Manage the service center team, implement and optimize service center processes and procedures to improve efficiency, reduce costs, and maximize productivity
Maintain and enhance customer satisfaction levels by ensuring timely and effective resolution of customer issues...
• To support the Wealth Senior Sales Manager and Senior PWSM in the delivery of customer driven service & sales, efficiency of service capability, operational quality, de-risking business and control of costs to meet the wealth plan. Continually improving the standards...