Search Results: 43,801 vacancies
...Call Centre Manager
Dubai
We are seeking a Call Centre Manager... ...in a Call Centre of about 25 agents. We need someone with strong... ...or exceed performance and service quality goals; this role involves... ...aimed at enhancing customer service operational efficiency...
...and position may be filled
Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
Ensuring agents understand and comply with all call center objectives,...
...To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information,...
...Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues... ...and best practices for customer service.
Stay informed about company products... ...Previous experience in customer service, call centre, or related field.
Excellent...
...Handle high volumes of inbound calls and enquiries from numerous channels
Meet our customer SLA’s to ensure customer satisfaction
Deal with outbound calls to target potential customers and be required to meet conversion quotas and KPIs
Handle calendar appointments...
# Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.
# Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction...
...and position may be filled
• Lead all communication with Aggregators regarding (Campaigns, offers, Menu changes, Customer issues)
• Support all the Call center staff when needed in their daily duties (Taking calls, punching orders, Resolve customer complaints and...
...Job Requirements:
Min. experience of 1-2 years in tele sales, customer service, or a related field, preferably in the healthcare industry.
Excellent communication skills, both verbal and written, with a friendly and persuasive demeanor.
Empathy...
...global leader in international education services, delivering global success to students... ...relationships, digital technology and customer research. An Australian-listed company... ...through its omni-channel contact centre (outbound calls, online chat, social, inbound and others...
~ Evaluate customer interactions to ensure they meet quality standards... ...number of contacts per agent based on department need.... ...constructive feedback to customer service agents based on assessment results... ...experience and overall contact centre.
~ Share necessary communication...
...Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service.
Responsible to communicate with the caller to understand the nature of the issue.
Direct the...
...Responsibilities
Handle inbound and outbound calls in a timely and efficient manner
Provide exceptional customer service by addressing customer inquiries and concerns with professionalism
Record accurate and detailed customer information into...
...accountancy practice in You will be responsible for bookkeeping, preparing management accounts, vat returns and potentially payroll services to a mixed and varied client base across Kent and the
This very successful firm of accountants, based in Sittingbourne has...
...KEY RESPONSIBILITIES
Responding to customer queries related to health insurance claims, policy etc. through calls.
Providing resolution to customers' complaints & grievances
Maintaining the AHT for the process
No target
Qualification / Experience
Should...
...Call Centre Executive Jobs in Dubai | SellAnyCar.com
Responsibilities:
Actively call... ...to close deals.
Answer calls/ handle customer inquiries/ route calls to appropriate department... ...operating procedures.
Monitoring service levels and contact center volumes to...
...answering inbound calls,
evaluating problems and complaints of the callers,
providing proper solutions,
responding to the needs of customers, selling and giving information on the products or services,
processing orders, forms, and applications, routing calls...
...shipment documents while co-ordinating with the shipping line/agents, and informing the warehouse operations team in a timely manner... ...from the operations, close the ASN in WMS. Share the RCR to the customer after updating the system accurately.
Communicates with customer...
...of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations... ...a smooth day to day functioning of the Customer Service Info desks.
Ensure smooth day... ...received - in-person/online/digital/call centre. Escalate necessary customer complaints...
...Customer Service Manager
A result-oriented business professional with sixteen years in Customer Service and Insurance Industry. Ten Years of managerial experience in 24 X 7 call centre, claims management organizations. Promoted four times in ten years due to ability...
...To Be Successful In The Role You Will Have
Strong experience in customer service, preferably in a call centre environment.
Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner....