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...Assistant Customer Service Manager Jobs in Dubai
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Job Responsibilities:
a- Work with business teams and customers to improve forecast accuracy and bias for Arabia Business Unit.
b- Work with BG planning teams to ensure...
...units on knowledge gaps to help in training.
Investigate all reopened cases in order to identify gaps for effective resolution.
Assist RMs to all type’s requests assigned to them for effective resolution/TAT.
Processing to all requests on BPM/Tracksoft with less...
...Deliver effective customer service and assist customers throughout the day as per the standards and guidelines to promote sales.
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services...
1- Customer Services – Assistant Manager
Job: Full Time
Location: Dubai, UAE
Description:
Oversees and allocates the teams assignment and activities and ensures tasks are accomplished as per the plan.
Delivering a comprehensive serbice to enquiring customers...
...The job posting is outdated and position may be filled
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging...
The job posting is outdated and position may be filled
candidates has to be from logistic background
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...To Be Successful In The Role You Will Have
Strong experience in customer service, preferably in a call centre environment.
Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner...
...The job posting is outdated and position may be filled
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies...
...pace. Join our global team of 20,000 people in 46 countries, and start helping our customers push the limits of what's possible in their world of motion.
The Customer Service Manager is to lead the Dayton CSR team to ensure that all orders and quotes (intercompany...
...Ensure following processing of transactions and customer requests is within TAT
BPM related requests
Siebel CRM related requests
Monitoring monthly Department level SR escalation
Monitoring of walk in Customers at center & handling any customer escalations...
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Disclaimer: Drjobs.ae is only a platform...
...Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests about products and services
Follow procedure for dealing with complaints and provide appropriate solutions
Monitor support...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
..._________________________________________
Assures that all clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and develops innovative solutions for highest level of data quality and data...
...trainings
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and... ...complaints, or comments.
• Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to...
...posting is outdated and position may be filled
Communicate with customers via phone, email, and chat. Provide knowledgeable answers to... ...Qualifications:
At least 3 years of relevant (customer service) work experience At least 1 year of experience in a call center...
...We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience. You will be required...
...The job posting is outdated and position may be filled
• Regular Order Confirmation Process with Retailer Customers for Pre-Book and Re-Book Orders, including Order Confirmation, Product Implementation Files, and Invoice sharing
• Project manage the Order Fulfilment...
...The job posting is outdated and position may be filled
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising...
...outdated and position may be filled
Identifying and assessing a customer s needs
Keeping detailed records of customer... ...like Postpaid, Prepaid, Handsets, Elife,
Accessories and other services
Complaints, requests and Enquiries handling
Full-time Job...