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...units on knowledge gaps to help in training.
Investigate all reopened cases in order to identify gaps for effective resolution.
Assist RMs to all type’s requests assigned to them for effective resolution/TAT.
Processing to all requests on BPM/Tracksoft with less...
...Purpose and Scope:
To provide perform customer support services service call functions under 24 hours a day, 7 days a week operation to receive... ...on a USAF contract.
Essential Responsibilities:
To assist and provide professional and prompt customer support to military...
...posting is outdated and position may be filled
Respond to customer queries in a timely and accurate way, via phone, email or chat... ...customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team...
...while maintaining complete records of all transactions.
Assist in Sales Promotion and Tracking initiatives.
Process expense... ...'s degree in a related field.
Proven experience in a customer service or sales coordinator role in FMCG .
Excellent...
...Deliver effective customer service and assist customers throughout the day as per the standards and guidelines to promote sales.
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services...
1- Customer Services – Assistant Manager
Job: Full Time
Location: Dubai, UAE
Description:
Oversees and allocates the teams assignment and activities and ensures tasks are accomplished as per the plan.
Delivering a comprehensive serbice to enquiring customers...
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning...
...The job posting is outdated and position may be filled
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies...
...Managelargeamounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable... ...information by using the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle customer complaints...
The job posting is outdated and position may be filled
candidates has to be from logistic background
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the ...
...Ensure following processing of transactions and customer requests is within TAT
BPM related requests
Siebel CRM related requests
Monitoring monthly Department level SR escalation
Monitoring of walk in Customers at center & handling any customer escalations...
...updates/upgrades of all products within your area of expertise and assist with other products under supervision.
• You will follow operative advice of the Customer Care Center and execute all service activities assigned to you in an adequate and appropriate manner....
...Liaise will all concerned authorities involved in Arrival/Departure of the Aircraft on time
Preparation of daily/weekly/monthly service reports
Starting Salary after OJT 25,000 Rs to 45,000 Rs Per Month ( Online or Offline)
Contact Us:-
Communication skills...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
..._________________________________________
Assures that all clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and develops innovative solutions for highest level of data quality and data...
...A reputed and well established US based freight forwarding company requires a CUSTOMER SERVICE EXECUTIVE for their Dubai office urgently.
Candidates should be graduate with minimum 2-3 years of work experience with a reputed company having complete knowledge of Operations...
...Listen to customers’ concerns, issues and questions
Resolve customers’ concerns and answer customers’ questions to your best ability
Maintain a positive attitude and calmly respond to customers’ complaints
Attract customers by promoting the product and...
...posting is outdated and position may be filled
Communicate with customers via phone, email, and chat. Provide knowledgeable answers to... ...Qualifications:
At least 3 years of relevant (customer service) work experience At least 1 year of experience in a call center...
...and CS zone managers
• Support the zone business management and participate in the MESA DX management as representative for Customer Services
• To coordinate and select headquarters and zone-specific improvement initiatives with necessary input from Zone Management...
...trainings
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and... ...complaints, or comments.
• Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to...