...Responsibilities · Improve customer service experience, create engaged customers and facilitate organic growth. · Take ownership of customers...  ...reports. · Recruit, mentor and develop customer service agents and nurture an environment where they can excel through... 

SMS GROUP OF COMPANIES

Dubai
3 days ago
 ...passionate about logistics and supply chain service? We might have a position for you! Job...  .... Taking the Cargo Bookings from customers. Preparing MAWB, HAWB, MBL, HBL (Drafts...  ...DO boys. Communicating with overseas agents through mails for shipment pickups,... 

capricorn logistics

Dubai
4 days ago
 ...Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow...  ...reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement... 

FallenAmbers

Dubai
2 days ago
 ...Exchange is one of the leading financial service providers in the UAE, delivering value since...  ...do in this role: Provide support to agents, addressing inquiries, resolving issues,...  ...onboarding and training Offer exceptional customer support by addressing customer inquiries,... 

Al Fardan Exchange L.L.C.

Dubai
1 day ago
 ...The Customer Service Manager is responsible for ensuring the Efficiency, Effectiveness and Engagement across the department including the 24/7 call centre and complaint management. The suitable candidate will champion the Voice of Customer within the organization, oversees... 

MedNet Global Healthcare Solutions LLC

Dubai
1 day ago
 ...Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve... 

Duserve

Dubai
4 days ago
 ...Handle customer inquiries via phone, email, and social media platforms Provide assistance and guidance to customers regarding product...  ...customer experience Identify and implement customer service process improvements to enhance customer satisfaction Requirements... 

IIQAFGROUP

Dubai
4 days ago
 ...2-05-2024 Ref. Number: 161507 Years of Experience 0 - 5 You must first log in before applying to jobs. We are seeking a Customer Service Representative who is fluent in Arabic and English to join our team. The ideal candidate will provide excellent customer service... 

Izzat Marji Group

Dubai
4 days ago
Duties:Providing Clear Instructions:Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app.Walkthrough the App's Features:Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical...

Huma

Abu Dhabi
4 days ago
 ...As a Customer Service Specialist, you will work to provide virtual and in person support to Middle East & French speaking customers. You will ensure that all customer contacts are dealt with effectively and courteously. This will include processing orders, preparing correspondence... 

Shaw Contract

Dubai
4 days ago
 ...Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets. Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness. Monitor and analyse customer... 

Burjeel Holdings

Abu Dhabi
4 days ago
 ...purpose of this position is to optimize the experience of every customer , and to ensure a seamless experience/resolution. This includes...  ...experience, optimization of processes and enhancement of service level agreements (SLAs) as needed. Key Accountabilities... 

Noorka Logistics LLC

Dubai
2 days ago
 ...Housekeeping Co was established in 2011, as a premier housekeeping service for families in Dubai. For the past 10 years, Housekeeping Co....  ...in Dubai. Job Responsibilities: To provide excellent customer service at branch customer Relaying extensive product information... 

Hala Kids

Dubai
13 hours ago
 ...Job Title: Customer Service Specialist Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support... 

Concentrix

Dubai
4 days ago
 ...Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries....  .... Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives... 

Al-Futtaim UAE

Abu Dhabi
4 days ago
 ...Job Summary: Looking for a Customer Service Executive in Dubai, United Arab Emirates (UAE) Job Key Details: Handle all enquiries in a professional and courteous manner Speak to clients in regards to documentation collection and upsell more services Receive... 

Taleb Emirates Consulting

Dubai
1 day ago
 ...To provide accurate, relevant and timely information on UAB's corporate banking products and services. To handle all transaction related customer queries w.r.t CBGs over the phone / email and resolve them. To resolve customers’ queries, complaints and problems tactfully... 

Mackenzie Jones

Sharjah
3 days ago
 ...Our client is an American multinational manufacturing company and is looking for a Customer Services Administrator to process and manage sales orders, and to provide responsive services to customers. The role includes the following responsibilities: -Monitor and customize... 

Michael Page

Dubai
2 days ago
 ...In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations. Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies... 

MAJID AL FUTTAIM

Dubai
2 days ago
 ...Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests about products and services Follow procedure for dealing with complaints and provide appropriate solutions Monitor support inbox... 

IIQAF GROUP

Dubai
4 days ago
 ...date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on...  ...activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure smooth day to day operations of the... 

MAJID AL FUTTAIM

Sharjah
4 days ago
 ...Customer Service Manager A result-oriented business professional with sixteen years in Customer Service and Insurance Industry. Ten Years of managerial experience in 24 X 7 call centre, claims management organizations. Promoted four times in ten years due to ability... 

Sales Maritime Group

United Arab Emirates
2 days ago
 ...Responsibilities: Communicate with customers via phone, email, and chat. Provide knowledgeable answers to questions about products,...  ...Qualifications: At least 1-2 years of relevant (customer service) work experience At least 1 year of experience in a call center... 

Brecks Group

Dubai
13 hours ago
 ..._________________________________________ Assures that all clients are receiving the highest quality and professional standards services by achieving data quality objectives. Coordinates and develops innovative solutions for highest level of data quality and data... 

GfK SE

Dubai
3 days ago
 ...The ideal candidate for this Customer Service Specialist role thrives on exceeding customer expectations and has a passion for ensuring a seamless experience. Are you that person? Do you possess excellent communication skills and a keen eye for detail? In this dynamic... 

ManpowerGroup Middle East

Dubai
5 days ago
 ...Are you up for a challenge in the world of high-tech? We'd love to have you on board! Eddyfi Technologies is looking for a Customer Service Technician to join our team. Your daily life: As a key member of the team , you will be responsible for the calibration... 

Eddyfi Africa Pty

Dubai
3 days ago
 ...ID 29589- Posted -  ASSA ABLOY MEA Distribution Centre DMCC -  Middle East Group -  ARE: Dubai (Jebel Ali Industrial Area 1)-  Customer Service & Contact Center Operations - Posting Country (1) -  Yes -  Mid-senior level -  Travel Required: 0%-10% Build customer... 

ASSA ABLOY

Dubai
1 day ago
 ...We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience. You will be required... 

Cubeslogistics

Dubai
1 day ago
 ...What is the purpose of this role? Why does it exist? This role is accountable for customer relationship management and mining of named key customer accounts Experience & Skills OVERALL EXPERIENCE 7-10 years of experience in Strategic Account Management... 

Bombas

Abu Dhabi
2 days ago
 ...Liaise will all concerned authorities involved in Arrival/Departure of the Aircraft on time Preparation of daily/weekly/monthly service reports Starting Salary after OJT 25,000 Rs to 45,000 Rs Per Month ( Online or Offline) Disclaimer: Drjobs.ae is only a... 

Buzzon

Sharjah
4 days ago