...politely.
Transfer calls to the appropriate person or department.
Welcome visitors and guide them to the right staff member.
Ensure customers and visitors have a positive experience.
Track and report customer complaints daily.
Job Requirements
Fluent in English, both...
https:/positions.ze-care.com/sitemap.xml
Abu Dhabi
3 days ago
...test plans, test designs and test
Identifies software issues and transfers problem issues into the issue tracking system with supporting log files and
Records, processes, and analyses data with PC based tools and test
Documents testing and creates test...
CHANEL
Dubai
4 days ago
...Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable... ...targets and call-handling quotas
Requirements
Proven customer support experience or experience as a Client Service Representative...
Gulf Careers
Dubai
4 days ago
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ...Ensure customer satisfaction and provide professional customer support
Disclaimer: Drjobs.ae is only a platform that connects job...
Oracle Middle East
Dubai
3 days ago
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning...
TGC Middle East
Dubai
4 days ago
...Accountabilities:To check if there are any improvements that can be made to the service provided.To ensure the customer is fully satisfied.To demonstrate care and support for the customer.To capture any dissatisfaction before it potentially becomes severe.To verify with the...
Ali Alghanim And Sons Automotive Company
Abu Dhabi
4 days ago
...The job posting is outdated and position may be filled
To welcome the customers in a courteous manner and to answer phone efficiently and to
provide the necessary support in order to enhance customer comfort and satisfaction till
they are attended to by the relevant...
Sea Shore Resort
Dubai
4 days ago
...We are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information, assistance, and support related to our all-business units. You will play a critical part in ensuring clients have a positive experience...
Najmaconsultancy
Dubai
3 days ago
...visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
# Investigates... ...the hospital about cash handling, submission of collection, supportive documents, discount procedure, refund policy etc.
# Handling...
NMC Healthcare
Dubai
10 hours ago
...Responsibilities:
~ Develop customer success metrics and execute account strategies
~_Build trust with customer accounts through open and interactive communication
~_Schedule and attend virtual meetings using Zoom and other platforms
~_Monitor...
ClickJobs.io
Dubai
3 days ago
Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office.
Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping...
AL TAYER GROUP LLC
Abu Dhabi
2 days ago
...We are looking for a [customer service, support, and care] representative.
We are hiring a [customer service, support, and care] to manage customer queries and complaints.
You will also be asked to process orders, make modifications, and escalate complaints across...
Confidential Company Dubai
Dubai
29 days ago
...Our client is in the Retail industry. They are now looking for a Customer Care Representative to join them.
Roles & Responsibilities:
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide...
TASC Outsourcing
Dubai
3 days ago
...Need a Person with good communication skills in arabic language.This person has to contact with customer database on a one on one communication and turn the conversation to a sale of our products. Candidate must be fluent in arabic speaking as all our customers are Emirati...
Al Bustan Centre And Residence
Abu Dhabi
2 days ago
...training to call center agents and management, along with being bilingual.
Follow guidelines set in the ops manual relating to customer service and finance
Knowledge of quality assurance processes, metrics, and best practices in customer service
Experience...
LANDMARK Group
Dubai
2 days ago
...The job posting is outdated and position may be filled
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards....
TASC Outsourcing Dubai
Dubai
4 days ago
...Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service...
TASC Outsourcing Dubai
Dubai
5 days ago
...Responsibilities:
• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills... ...full coverage during leaves, sales and ensuring multi-language support
• Analyze data and provide insights to improve the Customer...
Chalhoub Groups
Dubai
2 days ago
...The job posting is outdated and position may be filled
Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
Understanding the characteristics, capabilities, and features of all cars...
Kargal Dubai
Dubai
3 days ago
...The job posting is outdated and position may be filled
- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat).
- Identify ways to personalize the experience of...
Chalhoub Groups
Dubai
4 days ago
...to drive improvements in experience of both our Customers as well as Captains. This role will specifically shape the support experience working closely with the Product,... ...our network of markets
Define, own and manage care operations metrics and identify areas of improvements...
Careem Networks FZ LLC
Dubai
2 days ago
...Benefits of being a Customer Support Advisor:
~ Hourly salary: £11.48.
~28 days of vacation.
~ Full-time - 40 hour rotational... ...cover enabling you to claim back costs of dental care for you and your dependents.
~ Career opportunity in a global...
Concentrix
Dubai
2 days ago
The job posting is outdated and position may be filled
Managing the day-to-day activities of the team.
Motivating the team to achieve organizational goals.
Developing and implementing a timeline to achieve targets.
Delegating tasks to team members.
Conducting...
Chalhoub Group Company
Dubai
4 days ago
...may be filled
Supervises, coordinates, directs, and monitors customer care staff activities to ensure prompt,
courteous, and accurate... ...efforts of personnel and provides training and coaching support
to the team.
Assisting the staff whenever required.
Provide...
Dautom
Dubai
4 days ago
...RESPONSIBILITIES:
❖ Therapy and Product Knowledge
• Using proficient disease and therapy knowledge to support customers.
• Deliver safe and reliable customer service and product oriented technical support for Diabetes customers.
• Act on training and coaching to...
Confidential
Dubai
3 days ago
...Customer Support Representative (Part Time):
Job Brief:
Customer Support Representative will act as a liaison, provide services information, answer questions, and resolve any emerging problems that the customers might face with accuracy and efficiency.
Roles...
uPay Payment Services LLC
Dubai
2 days ago
...GTCFX - We are seeking a highly skilled and experienced Customer Support Specialist fluent in English /chinese and any other additional language will be an added advantage to join our dynamic team. The ideal candidate will have a solid background in the forex industry...
GTCFX
Dubai
3 days ago
...Skills : Empathy, Communication, Problem-Solving, Multi-Channel Support, Patience, Technical Proficiency, Customer Relationship Management (CRM)
Location : Dubai
Job Description:
Job Description:
We are in search of a skilled Customer Support Executive to...
Pro Web Technos
Dubai
4 days ago
...is a huge plus, however not required
Previous experience in customer service or hospitality is also a plus, but not required... ...go on vacations anytime you like
Online course training
Support team- we have a support team to help you grow in the company...
Itmam Consultancy
Abu Dhabi
4 days ago
...Position Overview: We are seeking a highly motivated and proficient Customer Support Specialist fluent in either Italian or French to join our dynamic team. The ideal candidate will have prior experience in customer support, preferably in the blockchain and cryptocurrency...
Arios21
Dubai
4 days ago