Search Results: 928 vacancies
• Service Delivery – achieving all key contractual SLAs
• Day to day Client management
• Lead all client and internal calls for the process, single point of contact
• Direct WFM, Training, and other shared services for optimum functioning of account
• Single point...
Concentrix
Dubai
3 days ago
...improving operational effectiveness, quality, and performance against SLAs, and measuring progress against business goals.
Team... ..., efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements
~ Experience of managing...
Concentrix
Dubai
3 days ago
...and with senior management.
Possess a strong understanding of and consistently deliver against all contractual obligations,
commercial arrangements, KPIs and SLAs with our client.
Build strong internal relationships across Hogarth and ensure successful...
Hogarth Worldwide Ltd
Dubai
2 days ago
...of commercial structures with clients and client delivery teams for Managed Services
Advises on the incorporation of contractual terms and SLAs into Managed Services contracts
Monitors contract compliance and adherence to contractual obligation
Identifies and...
PwC Middle East
Dubai
2 days ago
...business demands ensuring the outlined objectives of the team and SLAs are met.
Monitor and review Authorizations and Customer... ...timely and efficient manner and in adherence to procedural and contractual requirements.
Counter sign and review authorizations in line...
MedNet Global Healthcare Solutions LLC
Dubai
2 days ago
...including pricing, payment terms, and service level agreements (SLAs), while mitigating risks and ensuring compliance with company... ...requirements. Monitor contract performance, resolve disputes, and enforce contractual terms to optimize value and minimize risk.
Inventory...
...production-related issues, coordinating with the CIO Platform Development team for resolutions.
Ensure compliance with contractual obligations and SLAs when interacting with local clients.
Drive permanent solutions for client issues, maintaining a high level of...
Halian
Dubai
a month ago
...management, new product development etc) to give the business a strategic advantage
Lead the specification and agreement of KPIs and SLAs with key suppliers ensuring legal compliance
Conduct an assortment of negotiations to accomplish organization objectives...
Chalhoub Group
Dubai
2 days ago
...Ensure all schedules and budgets are examined in terms of their feasibility for execution.
Project Tracking and Reporting
Defining SLAs for the business
Good knowledge of quality standards like ISO 9001, ISO 14001 and OHSAS 18001
Adhere to the company QHSE policy...
Lucy Group
Dubai
1 day ago
...ability to effectively communicate technical issues to client whether internal or external.
Meeting Service Level Agreements (SLAs) and deliverables for all the clients as per engagement letter
Engagement Management
Quality assurance on audits
Ensuring...
Blue Bahar Engineering
Dubai
2 days ago
...the performance of sales colleagues achieves Services Level Agreements.
Ensure the systems within Jumeirah enable the delivery of SLAs.
Set long and short-term strategic outputs for customer service.
Lead the development of flexible solutions which are...
Jumeirah Hotels And Resorts
Dubai
3 days ago
...Collaborate with the Program Manager to oversee day-to-day service desk operations, ensuring adherence to service level agreements (SLAs) and standards.
Team Management: Assist in leading and mentoring the service desk team, providing guidance, training, and performance...
Insight Global
Dubai
3 days ago
...strategic and operational objectives.
Manage budgets and forecasts.
Perform quality controls and monitor production KPIs and SLAs.
Recruit, train, and supervise operation team.
Maintain the quality of services at all times.
Requirements and Skills:
Proven...
Confidential
Dubai
3 days ago
...areas for resolution.
Prepare necessary details/reports for Entity Level Scorecards and Issues Resolution Drive.
Review SSF KPI/SLAs and initiate discussions with stakeholders for review and identification of improvement areas, with a detailed implementation plan...
Resumecampus
Dubai
4 days ago
...and renewing hotels include:
Develops and maintains program contractual agreements working with regional leadership in HR and Finance to... ...support overarching Marriott Digital strategies goals and SLAs.
Ensures monthly& quarterly reportingare delivered on time....
Precision Hire Solution
Dubai
9 days ago
...vertical. Starting from sourcing, screening interviewing and qualifying shortlisted candidates for cleint interviews as per laid down SLAs and KPIs.
Responsibilities :
Design and Post job Ads in relevant platforms including job boards and social media sites...
Recooty
Dubai
3 days ago
...Partnership teams for escalations from banks and merchants
Ensure queries are dealt with effectively and timely within specified SLAs.
Ensure completeness and accuracy of MENA account receivable balances while also managing the collection of outstanding debt
Continuously...
Checkout.com
Dubai
1 day ago
...Centre. Provide certainty that all alerts are addressed in a timely manner to meet and/or exceed external Service Level Agreements (SLAs) and internal Service Level Objectives (SLOs). Liaise with vendors and fault management teams to identify, troubleshoot and resolve...
AlAlamein International University
Dubai
5 days ago
...and documentation of Service Portfolio and Service Catalog. Develops Operating Level Agreements (OLAs) and Service Level Agreements (SLAs) with stakeholders for each service. Leads efforts to build a Service Management Center of Excellence (COE).
• Applies strong...
Ghobash Group
Dubai
5 days ago
...role in shaping the organization’s technology strategy and roadmap,; drive innovation in robust network architecture ensuring client SLAs are met.
Role Summary
Technical Strategy & Stack:
develop and execute the technology strategy, overseeing infrastructure...
JobFinder Spain
Dubai
2 days ago
