...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.... ...are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).
Create profiles for personalised...
Tafaseel BPO
Dubai
1 day ago
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for...
Aldar Education
Abu Dhabi
1 day ago
...About the job Contact Center Officer (Contract)
"6 Months contract role"
Contact Centre Officers specializing in chat support play... ...with their own visa( Spouse, Golden or Family Sponsorship)
Number of vacancy-7Experience- 2-4 years
Salary range- 5000-7000AED...
Nathan HR Human Resources
Dubai
2 days ago
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.
Key Objectives:
• Efficiently manage SGE’s Regional...
Samsung Electronics Company Limited
Dubai
5 days ago
...The job posting is outdated and position may be filledOversees contact
center quality of the work in-line with quality and performance standards &
governing customer interactions and implements monitoring programs.
Designs training programs & process enhancements...
Al Nahiya Group
Abu Dhabi
1 day ago
...Conduct monthly appraisal for the team members
Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service
Recommend training needs and additional quality controls relevant to the role
FRAMEWORKS, BOUNDARIES, & DECISION...
First Gulf Bank PJSC
Abu Dhabi
4 days ago
~ Contact Center Associate - Work from home
Contact Center Associate - Work from home
Responsibilities:- Respond to customer inquiries and provide accurate information via phone, email, or chat- Handle customer complaints and resolve issues promptly and professionally...
Abu Dhabi Global Market ADGM
Abu Dhabi
1 day ago
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search...
Talent Pal
Abu Dhabi
1 day ago
...Contact Center Officer | Nathan & Nathan Dubai
Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees...
Nathan & Nathan
Dubai
4 days ago
Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
RemoteWorker US
Dubai
20 days ago
...ensure agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
MAJID AL FUTTAIM
Dubai
10 days ago
...Call Centre software. Experience with large scale network deployments.
Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable.
Excellent and assertive...
Dautom
Abu Dhabi
1 day ago
...support for any update on the service.
Follow up on services initiated (15th minute and 30th minute)
Driver Assigned and have contacted the customer or have reached the location
If no Driver assigned- inform customer of the delay and assure that we are arranging...
Arabian Automobile Association
Dubai
1 day ago
...develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.
Job...
Emirates Group
Dubai
5 days ago
JOB QUALIFICATIONS & REQUIREMENTS
Minimum of 1 year in a call center or high-volume phone position
Good verbal and written communication skills Dependable and able to adhere to schedule
Effective problem-solving skills
Effective listening skills–Customer service...
Adecco
Dubai
3 days ago
...Contact Center Executive Jobs In Dubai UAE | Aramex
For More Top Organization Jobs Click Here
We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
Aramex
Dubai
4 days ago
Key requirements;
UAE Family book (Mandatory).
Holding bachelor's degree with minimum GPA 2.8.
Good communication skill in English is mandatory
Location: Abu Dhabi
Daman - National Health Insurance Company
Abu Dhabi
13 days ago
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
RP International (RPI)
Dubai
5 days ago
...Analyst – HR Contact Center Jobs in UAE | Dubai Airports Careers
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies...
Dubai Airports
Dubai
3 days ago
Your Qualifications – Solid And Appropriate
Bachelor Degree in Mechanical, Electrical, Civil Engineering or Engineering product design;
Engineering experience, or comparable experience;
Three-dimensional conceptual skills;
Knowledge of technical software...
Siemens
Dubai
more than 2 months ago
...Contact Centre Manager Jobs in Dubai | Transguard Jobs Online Apply
Responsibilities:
Identify requirements based on customer requirements and ensure contact centre processes deliver on customer needs.
Develop and refine contact center promise & commitment marketing...
Transguard
Dubai
3 days ago
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management...
Air Arabia
Sharjah
3 days ago
...Contact Center Process Excellence Officer | Tafaseel BPO Dubai
Tafaseel: UAE’s largest BPO, offering best outsourcing services, skilled people, premium places, stringent processes and cutting edge technology
Contact Center Process Excellence Officer | Tafaseel BPO...
Tafaseel BPO
Dubai
5 days ago
...Contact Center Executive Jobs In Dubai UAE 2023 | Aramex
For More Top Organization Jobs Click Here
Description:
We are looking for an experienced Center Executive to take overall responsibility for film and television show production:/
Responsibilities
Respond...
Aramex
Dubai
3 days ago
~ Service Quality Officer - Contact Center - Air Arabia
Service Quality Officer - Contact Center - Air Arabia
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality...
Talent Pal
Sharjah
1 day ago
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
Tafaseel BPO
Dubai
a month ago
...Solution Architect (CRM – Contact Center) Jobs in Abu Dhabi
For More Top Organization Jobs:
1- Solution Architect (CRM – Contact Center , Loyalty)
Job: Full Time
Location: Abu Dhabi, UAE
Description:
The purpose of this role is to lead and drive the design...
Etihad Airways
Abu Dhabi
3 days ago
Contact Centre Agent
Job Location : UAE
Responsibilities:
• Take ownership of service tickets, referring unresolved queries for... ...Happiness and Regulatory and Compliance covering Mobile Number Portability
• Have an excellent understanding of the telco complaints...
Contact Center Executive
Job Location : UAE
Responsibilities:
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible...
...Job description / Role
Contact Centre Officer (chat focus)-Bilingual The Contact Centre Officer is to provide exceptional customer service and sales support through chat channel. This role involves effectively communicating with customers via online chat platform to...