Search Results: 15,393 vacancies
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...
...Specific implementation of Call Centre software. Experience with large scale network deployments.
Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.
Excellent...
...Here
Description:
Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in...
...Manager – Contact Centre Jobs in Dubai | Transguard Careers
Job Responsibilities:
Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals...
KEY RESPONSIBILITY AREASAttend to all incoming telephone calls promptly efficiently and in a professional mannerSchedule appointments according to set procedures and policiesDocument all interactions and activities relevant to the call and uses appropriate Wrap-up codeConduct...
...Job Purpose: At dnata Travel Group Contact Centres we are proud to support our customers as a leading awardwinning travel services provider. We deliver expertise in all aspects of the travel industry from online travel agencies local agencies global travel consolidators...
...at the heart of innovation and technology in Dubai Multi Commodities Centre, where the future of tech meets a world of opportunities. We're on the lookout for enthusiastic Contact Center Sales Agents ready to make their mark in the tech world. This is your chance to be...
...Contact Centre Manager Jobs in Dubai | Transguard Jobs Online Apply
Responsibilities:
Identify requirements based on customer requirements and ensure contact centre processes deliver on customer needs.
Develop and refine contact center promise & commitment marketing...
...Call Centre Manager
Dubai
We are seeking a Call Centre Manager on behalf of a... ...bestpractices in a Call Centre of about 25 agents. We need someone with strong leadership skills... ...in the role mentioned above please contact Tom Fitzpatrick on
#J-18808-Ljbffr
...technologies tools and software platforms that enhance agent efficiency and customer experience. Stay... ...SKILLS
Genesys / Avaya Call Centre Platforms.
Strong communication skillset.
Indepth knowledge of contact center technologies including automatic call...
...and troubleshoot problems with services or products.
Ensuring agents understand and comply with all call center objectives,... ...with any third party. If you suspect fraud or malpractice, please contact us via contact us page. We assist Government, Semi government...
...Job description / Role
Contact Centre Officer (chat focus)-Bilingual The Contact Centre Officer is to provide exceptional customer service... ...professionalism, and adherence to company guidelines • Note: Agents to be mobile, to bring them into and out of spaces for review...
...delegate tasks and responsibilities to team members.
• Manage agents to resolve all queries and provide them with necessary... ...improve services
• Manage day to day operations within the contact centre to ensure seamless operations.
• Ensure that the contact centre...
Key Responsibilities
Contracts review and contracts writing.
Engaging with technical teams to gather Scope of Work requirements and translate them into contracts.
Developing procurement plans and strategies for services contracts.
Handling all types...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...
...Digital Experience Support Team strategy which provides IDP a complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The key focus of the role is to engage with potential and existing customers...
...The Contact Center Manager is responsible for directing, managing, planning, organizing... ...Assurance(Calls & Written Communication)
• Agents Training and certification
Position Responsibilities... ....
• Develop and implement contact centre operations strategies and technologies...
Job Description
Roles & Responsibilities:
Handle many outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script...
~ TELECOMMUNICATIONS CONTROL CENTRE ENGINEER
TELECOMMUNICATIONS CONTROL CENTRE ENGINEER
The purpose of this role is to lead and... ...any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Our goal is to make hiring as easy as...