Search Results: 17,677 vacancies
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for...
...Conduct monthly appraisal for the team members
Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service
Recommend training needs and additional quality controls relevant to the role
Qualifications
Minimum Qualifications...
...Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.
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The QA will monitor inbound and outbound calls, chat and email responses.
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Track customer service and conformity as per company policies...
...Purpose:
To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock market and head the P&L for the sales team.
Technical Skills
Lead and oversee the Contact centre division of identifying investors...
...Contact Center Officer | Nathan & Nathan Dubai
Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees...
...The job posting is outdated and position may be filledOversees contact
center quality of the work in-line with quality and performance standards &
governing customer interactions and implements monitoring programs.
Designs training programs & process enhancements...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search...
Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
~ Contact Center Associate - Work from home
Contact Center Associate - Work from home
Responsibilities:- Respond to customer inquiries and provide accurate information via phone, email, or chat- Handle customer complaints and resolve issues promptly and professionally...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
...Call Centre software. Experience with large scale network deployments.
Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable.
Excellent and assertive...
...Analyst – HR Contact Center Jobs In Dubai | Dubai Airports
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and...
...Contact Center Executive Jobs In Dubai UAE | Aramex
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We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.
Key Objectives:
• Efficiently manage SGE’s Regional...
...Contact Centre Manager Jobs in Dubai | Transguard Jobs Online Apply
Responsibilities:
Identify requirements based on customer requirements and ensure contact centre processes deliver on customer needs.
Develop and refine contact center promise & commitment marketing...
...develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.
Job...
Your Qualifications – Solid And Appropriate
Bachelor Degree in Mechanical, Electrical, Civil Engineering or Engineering product design;
Engineering experience, or comparable experience;
Three-dimensional conceptual skills;
Knowledge of technical software...
...Manager – Contact Centre Jobs in Dubai | Transguard Careers
Job Responsibilities:
Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals...
...ensure agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
...Solution Architect (CRM – Contact Center) Jobs in Abu Dhabi
For More Top Organization Jobs:
1- Solution Architect (CRM – Contact Center , Loyalty)
Job: Full Time
Location: Abu Dhabi, UAE
Description:
The purpose of this role is to lead and drive the design...