Search Results: 13,522 vacancies
...Conduct monthly appraisal for the team members
Recommend and advise actions, feedback to improve customer experience and NPS of contact centre service
Recommend training needs and additional quality controls relevant to the role
Qualifications
Minimum Qualifications...
First Gulf Bank PJSC
Abu Dhabi
1 day ago
...support for any update on the service.
Follow up on services initiated (15th minute and 30th minute)
Driver Assigned and have contacted the customer or have reached the location
If no Driver assigned- inform customer of the delay and assure that we are arranging...
Arabian Automobile Association
Dubai
2 days ago
...About the job Contact Center Officer (Contract)
"6 Months contract role"
Contact Centre Officers specializing in chat support play a pivotal role in ensuring a seamless and satisfactory customer experience throughout the entire purchase cycle. They engage directly...
Nathan HR Human Resources
Dubai
4 days ago
...Contact Center Officer | Nathan & Nathan Dubai
Nathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees...
Nathan & Nathan
Dubai
1 day ago
Roles & ResponsibilitiesReceive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc.Handle customer complaints to the satisfaction of the customer within the ...
Confidential
Abu Dhabi
11 days ago
...Analyst – HR Contact Center Jobs In Dubai | Dubai Airports
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and...
Dubai Airports
Dubai
4 days ago
...Training & Quality
Location
Dubai United Arab Emirates
Job Title:
Quality Analyst Contact Center ( Bilingual English/ Arabic )
Job Description
PREFERRED CANDIDATE QUALIFICATIONS
CURRENTLY AVAILABLE IN THE UAE.
CAN JOIN IMMEDIATELY.
As a Quality...
Precision Hire Solution
Dubai
3 days ago
...Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
RemoteWorker US
Dubai
a month ago
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.
Key Objectives:
• Efficiently manage SGE’s Regional...
Samsung Electronics Company Limited
Dubai
1 day ago
...Contact Center Executive Jobs In Dubai UAE | Aramex
For More Top Organization Jobs Click Here
We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
Aramex
Dubai
20 hours ago
...agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
MAJID AL FUTTAIM
Dubai
2 days ago
...Solution Architect (CRM – Contact Center) Jobs in Abu Dhabi
For More Top Organization Jobs:
1- Solution Architect (CRM – Contact Center , Loyalty)
Job: Full Time
Location: Abu Dhabi, UAE
Description:
The purpose of this role is to lead and drive the design...
Etihad Airways
Abu Dhabi
4 days ago
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management...
Air Arabia
Sharjah
4 days ago
...Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)
Apply Now Job Title:
Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic) Job Description
The Operations Manager I is responsible for coaching and supervising...
Minacs
Dubai
2 days ago
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
Tafaseel BPO
Dubai
a month ago
...JOB QUALIFICATIONS & REQUIREMENTS
Minimum of 1 year in a call center or high-volume phone position
Good verbal and written communication skills Dependable and able to adhere to schedule
Effective problem-solving skills
Effective listening skills–Customer service...
Adecco
Dubai
15 days ago
...The job posting is outdated and position may be filledOversees contact
center quality of the work in-line with quality and performance standards &
Knowledge management programEstablishes standards
governing customer interactions and implements monitoring programs...
Al Nahiya Group
Abu Dhabi
more than 2 months ago
...Position: Contact Center Manager
Location: Ajman
Brief:
A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers...
Tafaseel BPO
Ajman
4 days ago
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
RP International (RPI)
Dubai
1 day ago
...about our employees and the community.
KBR is looking for Commissioning Manager to be based in– Abu Dhabi UAE
Summary: The ideal candidate... ...job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBR’s name and...
KBR, Inc
Abu Dhabi
3 days ago
