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We are seeking a Call Centre Manager on behalf of a... ...in a Call Centre of about 25 agents. We need someone with strong... ...strategies aimed at enhancing customer service operational efficiency... ...Stay current with call center technologies and trends to optimize...
...Handle inbound and outbound calls in a timely and efficient manner
Provide exceptional customer service by addressing customer inquiries and concerns with professionalism... ...products and services
Follow all call center policies and procedures to ensure compliance with...
...To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information,...
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions...
~ Call Centre And Leads Management Specialist
Call Centre And Leads Management Specialist... ...relationshipbuilding and exceptional customer service you will play a crucial role in... ...standard of care.
Job Responsibilities:
Engage with potential patients via phone calls...
~ Program Manager Customer Call and Service Center Design and Implementation
Program Manager Customer Call and Service Center Design and Implementation
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the...
Answers phones & emails from customers professionally and responds to customer inquiries and complaints.Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge.Provides customers with information on company...
...Handle high volumes of inbound calls and enquiries from numerous channels
Meet our customer SLA’s to ensure customer satisfaction
Deal with outbound calls... ...minimum of 12 months experience working in a call center/telesales role
Experience in a fast-paced role...
...Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence
Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution...
...Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support.
Listen actively... ...equivalent.
Previous experience in customer service, call centre, or related field.
Excellent communication and...
...Position Title: Call Center Agent
JPC – 3225
Location: Dubai
Language: Excellent in English... ...different topics.
Identifying customers’ needs, clarify information, research every... ...Build sustainable relationships and engage customers by taking the extra mile....
~ Call Centre Executive - Arabic Speaking - Duserve
Call Centre Executive - Arabic Speaking - Duserve
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant...
...Answering or making calls to clients to learn about and address... ...feel supported and valued.
Engaging in active listening with callers... ...with clients and other call center team members based on trust... ...center metrics while providing excellent consistent customer service....
...Min of 12+ years of experience in call center management, with a successful track record... ...Strong background in digital strategy and customer experience enhancement, ideally in... ...other digital tools to enhance customer engagement.
Exceptional communication skills and...
...Spa Attendant [Male] for our Client at a Luxurious 5 stars Hotel in Qatar,
Spa Attendant Duties and Responsibilities:
Greet customers and confirm their reserved treatments or services
Answer phones and make or alter reservations as necessary
Explain our various...
Has more than 2 years of experience's
Arabic , English speaker
Job Type: Full-time
Experience:
~ Call center in medical field: 2 years (Preferred)
Language:
~ Arabic (Preferred)
...Responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers. This role is pivotal in creating a positive user experience, increasing user loyalty, and reducing...
...Call Centre Executive Jobs in Dubai | SellAnyCar.com
Responsibilities:
Actively call... ...to close deals.
Answer calls/ handle customer inquiries/ route calls to appropriate department... ...Monitoring service levels and contact center volumes to make recommendations for real...
...years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience... ...) that drive engagement and local relevance based on internal customer insights and external market trends. The importance of both channels...
...amounts of inbound and outbound calls in a timely mannerFollow... ...handling different topicsIdentify customers’ needs, clarify information, research... ...sustainable relationships and engage customers by taking the extra... ...all conversations in our call center database in a comprehensible...