...To provide accurate, relevant and timely information on UAB's corporate banking products and services.
To handle all transaction related customer queries w.r.t CBGs over the phone / email and resolve them.
To resolve customers’ queries, complaints and problems tactfully...
...countries in the MESA zone in alignment with the CS DX Region Head and CS DX country managers
• Represent CS DX MESA towards... ...participate in the MESA DX management as representative for Customer Services
• To coordinate and select headquarters and zone-specific improvement...
...and best known brands in Dubai!
They're innovating and reshaping their Customer Experience Strategy in 2024, to ensure an exceptional level of service, especially for their elite clients.
The VP of Elite Customer Experience will offer insightful leadership and...
...Qualifications
A minimum of 5 years' experience in a customer success role within the technology industry.
Strong... ...and new business growth.
Experience with SaaS products and services.
Exceptional interpersonal and communication skills, with...
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain...
...Description:
HEAD OF CUSTOMER SERVICE ABOUT THE ROLE As a Head of Customer Service, you will be responsible for driving the vision for consistency in customer support standards. You are accountable for shaping and delivering the business’s consumer service propositions...
...Job Title: Head - Customer Journey Design Location: Abu Dhabi, UAE
The main requirement will be to manage the optimization and refinement... ...digital platforms, physical locations, and customer service interactions.
Partner with internal teams and external vendors...
...Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests about products and services
Follow procedure for dealing with complaints and provide appropriate solutions
Monitor support...
...JOB PURPOSE -
To provide information services to customers, responding to their inquiries about the Bank’s products and services and receive and process customer requests and resolving customer complaints to the required standards in order to maintain customer satisfaction...
...The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning...
• High school diploma or equivalent (some positions may require a Bachelor's degree).
• Proven experience in a customer service or related role is often preferred
. • Excellent communication skills, both verbal and written.
• Empathy and patience when dealing with...
...posting is outdated and position may be filled
Communicate with customers via phone, email, and chat. Provide knowledgeable answers to... ...Qualifications:
At least 3 years of relevant (customer service) work experience At least 1 year of experience in a call center...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service...
The job posting is outdated and position may be filled
candidates has to be from logistic background
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the ...
...As a Customer Service Specialist, you will work to provide virtual and in person support to Middle East & French speaking customers. You will ensure that all customer contacts are dealt with effectively and courteously. This will include processing orders, preparing correspondence...
The job posting is outdated and position may be filled
Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Increasing brand awareness and market share.
Coordinating marketing...
...Housekeeping Co was established in 2011, as a premier housekeeping service for families in Dubai. For the past 10 years, Housekeeping Co.... ...in Dubai.
Job Responsibilities:
To provide excellent customer service at branch customer
Relaying extensive product information...
Proficiency in oral and written English and Arabic.
The ability to use Microsoft Office programs.
Good communication skills and dealing with different personalities.
Possess good organization skills and distribute tasks.
The ability to measure the performance...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
...Customer Service Manager
A result-oriented business professional with sixteen years in Customer Service and Insurance Industry. Ten Years of managerial experience in 24 X 7 call centre, claims management organizations. Promoted four times in ten years due to ability...
...date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on... ...activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
Ensure smooth day to day operations of the...
...Purpose and Scope:
To provide perform customer support services service call functions under 24 hours a day, 7 days a week operation to receive work requests to include identifying facility needs, categorizing work, and reviewing work requests. Processes customer orders...
..._________________________________________
Assures that all clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and develops innovative solutions for highest level of data quality and data...
...Job description.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query... ...by using the right methods/tools.
· Meet personal/customer service team sales targets and call handling quotas.
· Handle customer...
...A deep understanding of customer experience strategies is essential for this role. With at least 8 years' relevant experience under your belt, you're ready to take on this exciting challenge.
Proven experience in e-commerce or management consulting industry...
...Private Banking Office and IT requirements.
Make appropriate customer referrals to other units to facilitate retention and continued... ...Oriented, able to work under pressure with a positive customer service attitude. Bilingual with English a must
~ Good...
...The job posting is outdated and position may be filled
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging...
...ABOUT THE ROLE
Supreme Customer Service is fundamental at our Company, and we want to wow our customers every time! You will be responsible for providing frontline support to customers and ensuring customers are satisfied. Retaining customers by providing exceptional...
...Liaise will all concerned authorities involved in Arrival/Departure of the Aircraft on time
Preparation of daily/weekly/monthly service reports
Starting Salary after OJT 25,000 Rs to 45,000 Rs Per Month ( Online or Offline)
Contact Us:-
Communication skills...
...Minimum 2 years of customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Familiarity with SAP systems and practices (JED knowledge is a plus)
Customer orientation and ability...