Average salary: AED20,198 /monthly
More stats~ Program Manager Customer Call and Service Center Design and Implementation
Program Manager Customer Call and Service Center Design and Implementation
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the...
Dicetek LLC
Dubai
4 days ago
...To learn more about our culture motivated people and our purpose please visit confidential
ABOUT THE ROLE
The Senior Call Centre Manager is responsible for the overall day to day running of the Customer Service Call Centre and support department with specific focus...
Precision Hire Solution
Dubai
5 days ago
...Efficient and courteous handling of telephone calls, provide necessary information / guidance... ...end of day before forwarding it to the management for review and root cause analysis
4.... ...-speaking candidate.
Prior experience in customer service / call center prefered....
Parisima Talent
Dubai
8 hours agonew
...local, state, and federal government
Performs other related duties as necessary or
Required Skills/Abilities:
Excellent management and supervisory
Excellent written and verbal communication
Excellent organizational and time management
Proficient in...
IIQAF GROUP
Dubai
23 days ago
...what you will do:
Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents.
Provide excellent customer... ...Complete all training objectives specified by management
Here is who we are looking for:...
JLL
Dubai
10 days ago
...At Spark Home Health we are a different type of home health company who place patients and families at the center of everything we do. We call it The Heart of Spark . We are proud to be a company that values and prioritizes the importance of:
Relationships – Support...
ParamInfo
Abu Dhabi
2 days ago
Bachelor's degree or equivalent experienceExperience in customer service, call center, or a related fieldExcellent interpersonal skills, including active listening, empathy, and conflict resolutionFluent in written and spoken English and ArabicProficiency in Microsoft Office...
Al Tareeq Co
Abu Dhabi
7 days ago
...Position Title: Call Center Agent
JPC – 3225
Location: Dubai
Language: Excellent in English & Arabic.
Exclusively for UAE National
Job Description
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center...
Sundus
Dubai
24 days ago
Inbound Calls Handling:Receive incoming calls from patients seeking medical and dental appointments.Provide information about available services, appointment availability, and clinic policies.Assist patients in scheduling appointments based on their needs and preferences...
Central Clinic - Abu Dhabi
Abu Dhabi
7 days ago
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.... ....
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
Nejoum Al Jazeera Used Cars & Shipping LLC
Sharjah
13 days ago
The Remote Call Center Rep will be responsible for: • Answering incoming customer calls and responding to customer inquiries • Troubleshooting customer issues and providing technical support • Providing excellent customer service and maintaining a positive customer experience...
Etisalat UAE
Abu Dhabi
19 days ago
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic (Exclusive for UAE National... ...Industry: Banking Industry
Job Description
Cost Management and optimization: Develop and execute strategies to optimize...
Sundus
Dubai
a month ago
Answers phones & emails from customers professionally and responds to customer inquiries and complaints.Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge.Provides customers with information on company...
Confidential
Abu Dhabi
9 days ago
...approved guidelines while promptly reporting on any variances to management.
Provide inputs and implement policies, systems and... ...Site Level on Daily/Weekly and Monthly basis
Conduct Quality calls evaluation for the centre
Enthusiastically manage the development...
First Gulf Bank PJSC
Abu Dhabi
2 days ago
...Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence... ...any complaints escalated by farmers. This includes managing farmers expectations, and overseeing the implementation...
Sundus
Abu Dhabi
a month ago
# Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about... ...and transactions in the CRM (Customer Relationship Management) system.
# Product Knowledge: Develop a comprehensive understanding...
SUNRISE Search and Support Inc.
Sharjah
18 days ago
...Drive growth of the Center business through development and execution of marketing and sales plans
Ø Providing complete information to clients based on their needs and aspirations
Ø Encouraging telephonic leads and leads from other sources to walk into the center...
Score Plus - The Princeton Review Middle East - Sharjah
Sharjah
4 days ago
...email, and in person.
Handling customer questions, inquiries, and complaints.
Preparing and sending quotes and proposals.
Managing the sales process through specific software programs.
Building and maintaining a CRM database.
Meeting daily, weekly, and...
Hays
Dubai
a month ago
Handle inbound and outbound customer calls, delivering excellent service and resolving inquiries, concerns, and issues in a professional and timely manner.Provide support to users with account-related matters, billing inquiries, technical troubleshooting, and general product...
Spotii
Abu Dhabi
28 days ago
...Ø Drive growth of the Center business through development and execution of marketing and sales plans
Ø Providing complete information... ...’ profiles, IP addresses, Privacy choices
Adobe Audience Manager, Adobe Experience Platform
Data collected and processed: Device...
The Princeton Review - Score Plus & Inlingua - Sharjah
Sharjah
4 days ago
...Job Description:
The Call Center Manager is responsible for managing the overall operations of the call center, ensuring the delivery of excellent customer service, and meeting organizational goals and objectives. They are responsible for developing and implementing...
...proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
Lead a team
Manage team & Client related KPIs
Evaluate effectiveness of evaluations
Folllow performance processes
Generate and implement out...
Concentrix
Dubai
a month ago
...Bachelor's degree in Business Administration or a Master's degree.
A previous experience certificate in the position of general manager, executive director, or department manager.
The ability to provide different solutions to the problems internal to the organization...
NADIA Global
Dubai
3 days ago
Has more than 2 years of experience's
Arabic , English speaker
Job Type: Full-time
Experience:
~ Call center in medical field: 2 years (Preferred)
Language:
~ Arabic (Preferred)
Bella Roma Specialty Hospital
Abu Dhabi
a month ago
...Bachelor's degree in healthcare administration, business management, or related field preferred.
Previous experience in a call center environment, preferably in a medical or healthcare setting.
Proven experience in a supervisory or leadership role, with strong coaching...
Padra Medical Center
Dubai
more than 2 months ago
...issues are resolved both promptly and thoroughly .
Provide high class service and support bank different products.
Adhere to call center scheduling and maintain high level of adherence.
Maintain a high knowledge about the banks product and services.
Job...
Dautom
Al Ain
a month ago
...Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues...
Duserve
Abu Dhabi
more than 2 months ago
...Will be responsible to conduct outbound/ inbound calls to potential customers and effectively communicating the benefits of the products... ...English/ Arabic/ French
Requirements
23 years of Call Center Experience.
Languages preferred English/ Arabic/ French...
AQJOBS
Dubai
more than 2 months ago
A construction company required energetic Call Center Executive
Job Type: Full-time
Ability to Commute:
~ Abu Dhabi (Required)
Ability to Relocate:
~ Abu Dhabi: Relocate before starting work (Required)
AL QANNAATII-BKC
Abu Dhabi
a month ago
DUTIES AND RESPONSIBILITIES• Answering phones from customers professionally and responding to customer inquiries and complaints.• Researching required information using available resources.• Handling and resolving customer complaints regarding product sales to customer ...
Zain Properties
Abu Dhabi
a month ago