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...approved quality standards.
# Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely... ....
# As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken....
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.... ....
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software...
Call Center Executive
Job Location : UAE
Job Details :
• Should have 2 years of experience in same field
• Any Nationals
...Ø Drive growth of the Center business through development and execution of marketing and sales plans
Ø Providing complete information to clients based on their needs and aspirations
Ø Encouraging telephonic leads and leads from other sources to walk into the...
...Record the call details in the system along with summary of query
Ensures patients details are updated in the relevant databases
Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services....
...opportunities for team
Ø Contribute to the overall performance of The Princeton Review and language programs
Ø Drive growth of the Center business through development and execution of marketing and sales plans
Ø Providing complete information to clients based on...
....
Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.
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The QA will monitor inbound and outbound calls, chat and email responses.
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Track customer service and conformity as per...
...Answering incoming calls and responding to customer inquiries.
Resolving customer complaints and issues in a professional and timely... ...company policies, procedures, and products.
Following call center scripts and protocols to ensure consistency and quality of customer...
...Complaints Handler Jobs In Sharjah | Damas Medical Center
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We are seeking a highly motivated and experienced Complaint Agent. The candidate must possess at least (1) year of UAE work experience. The candidate will Handle customer complaints, provide appropriate...
...appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
• Accepts assignments as designated by the Call Centre Supervisor.
• Adheres to the hospital / departmental policies and procedures.
• Recognizes the cultural needs of the...
...SALES Jobs In Sharjah | Damas Medical Center
About the job
We are searching for an innovative sales specialist with a great analytical mind to join our team. The sales specialist will be tasked with leading the sales team and providing training to new hires, performing...
...Plan and execute marketing campaigns that effectively communicate our wellness center's mission and services to the Arabic-speaking market.
Create and manage content across various platforms including social media, our website, and email marketing, ensuring all...
...Insurance Coordinator – Medical Center Jobs in Sharjah
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Responsible for all medical insurance claims related processes including but not limited to e-claims, resubmissions, rejections etc. Liaise between Medical Insurance...
...Supervisor – Operations Control Center Jobs In Sharjah | Dubai Careers
About the job
Job Description # Control center supervisor... ...procedures with concerns andfollow up.# Quick respond to incoming calls on hotline related to Dubai Metro and Tram emergency cases,...
...Job Purpose
Assists in developing implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures....
...Chief Marketing Officer Jobs In Sharjah | Damas Medical Center
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We are seeking a highly motivated and experienced Chief Marketing Officer. The candidate must possess excellent speaking and writing skills. At least (15 to 20) years of UAE/GCC work experience...
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management...
...Description
NEW JOB - We're HIRING! Call Centre TEAM LEAD/MANAGER, Sharjah:- Our client... ...involves managing a team of call Centre agents and the Site Support Team. You will be... ...strategies.
- Stay current with call center technologies and trends to optimize operations...
...Job Description
Cargo Operation Agent
Date: 10 Apr 2024 City: Sharjah Area of Responsibility
• Freight Center Operations Purpose of the Job
The purpose of... ...flight. So hotel can make a correct wakeup call and arrange the pick up (if any retiming)....
...Job Description:
As a Reservations Agent, your primary responsibility will be to assist customers in making travel arrangements and... ...smooth and efficient. Your duties will include answering phone calls, responding to emails, and providing information on available options...