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...As Assistant Front Office Manager We Rely On You
Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operation of the hotel.
Examines the Morning Report for information and accuracy,...
...Management
As a Manager you are expected to demonstrate the following behaviours consistently
Hold self and others accountable... ...in a 4/5* property.
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Possess good...
...position may be filled
Reporting to management and performing administrative duties.... ...meetings, and events.
Welcoming and assisting visitors in a friendly and professional... ...scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping...
...Position Type Non-Management
Position Summary
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter...
...Responsibilities:
Reporting to management and performing administrative duties.
Answering... ...meetings, and events.
Welcoming and assisting visitors in a friendly and professional... ..., and filing documents.
Monitoring office supplies and ordering replacements.
Keeping...
...quality of the services delivered to the customer for the Front Office department.
Covering daily Front Office Supervisor... ...other duties that may be assigned from time to time by Assistant Front Office Manager.
Key Deliverables And Responsibilities...
...KEY RESPONSIBILITES
Responsible for managing the assignment of rooms and supports the front office by serving as the liaison between Sales, Housekeeping... ...on blocking certain room types for guests
Assist to attend the Group Resume meeting and handle all...
...Oversee and manage the daily operations of the front desk and reception area.
Ensure excellent customer service and guest satisfaction.
Training... ...departments to ensure smooth workflow and guest satisfaction.
Assist with administrative tasks and provide support to the...
...knowledge of Zoho Analytics.
Job Responsibilities:
MIS Report Generation & Dashboard Creation on Zoho Analytics
DATA Management via Zoho Analytics, Zoho Work Drive, Zoho CRM & Others
DATA Synchronization & Standardization
Process Implementation,...
...professionally, providing information and assistance as needed.
Schedule appointments,... ...for clients, staff, and executives.
Manage and maintain the reception area, ensuring... ...reports as needed.
Monitor and manage office supplies inventory, placing orders and restocking...
...and professional manner.
Answer phone calls and assist with inquiries and requests.
Manage reservations and bookings.
Handle cash and credit... ...-paced environment.
Proficiency in Microsoft Office and other relevant software.
Attention to detail...
Qualifications
Minimum 3 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
~ Well developed communication and customer relations skills.
...they relate to the FO operations and guest service.
• Ensure front desk work area is kept clean and in an orderly state at all... ...complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
• Cash hotel guests’ personal...
...Assist the Front Office Manager in overseeing daily operations, including guest registration, room assignments, and check-out procedures
Train and mentor front office staff to deliver exceptional service and uphold brand standards
Handle guest inquiries, complaints...
...Preparing regular reports for senior management.
Maintain budgets and optimize expenses.
Ensure that employees follow health and safety regulations.
Representing the institution in various conferences and meetings.
Providing various solutions to problems that...
...guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house where we exude patience, empathy... ...internal and external audit, performing follow-up as required
# Assist in the smooth running of the front office department, where...
...To assist revising and updating of the Departmental Operations Manual on an as needed... ...Operations Meeting.
To ensure that all Front Office employees deliver the brand promise and... ...check-out.
To ensure that the area is managed well by the respective team and deliver...
...satisfaction using Impress the Guest metrics
- Coach new joiner as front office team member and develop the team and drive associate... ...within the team and report all that is necessary to the Operations Manager
- Perform other operational duties as related to running the...
...and transfer calls and take messages.
Manage incoming and outgoing mails and faxes.... ...transactions.
Plan and assign workloads for front office associates.
Supervise associates in... ...and continuous availability.
Assist in hiring and training associates in front...
...guest relations and following of policies & procedures.
Assist Guest Services Executives in their daily work and to deal with... ...as a liaison between Guest Services Executives and the Front Office Manager, offering feedback and communicating both ways.
Monitor performance...