Average salary: AED12,659 /monthly
More statsSearch Results: 2,139 vacancies
Born in Dubai, Rove Hotels is a joint venture between Dubai Holding and Emaar Properties PJSC. Rove hotels is an award-winning lifestyle hotel brand, offering well designed hotels in connected locations. Designed for the traveller who likes to explore without borders, ...
...International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with Sales and...
• Process and confirm guest room reservations made by clients on the phone, letter or fax• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations• Remain up to date with all the...
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired...
Manage and operate the hotel's telephone switchboard efficiently.
Answer all incoming calls promptly and professionally, following established protocols and standards.
Direct calls to the appropriate department or individual.
Guest Services:
Provide a warm ...
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel...
Key Roles & Responsibilities
Understand the key principles of ACCOR’S Pricing Strategies and Revenue Management
Retail, Corporate, Leisure, Group, Other
Rate Restrictions, hurdles and availabilities
Maximise rooms revenue through the conversion of telephone...
Basic Purpose:
To answer all incoming calls from the outside and channel them as appropriate.
To reply to all guests’ inquiries for accommodation and restaurants availability.
To articulate the description of the hotel and explain the features to maximize finalizing...
Answering telephone and reply to emails as per the company standard.
Make new reservations, amend and cancel reservations according to guest request.
Apply for guest VISA as per immigration rules when required.
Check reservation entered on daily basis to avoid...
Love What You Do Even More
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here At JW Marriott Marquis Dubai...
...About The Role
Reservation Agent is responsible for handling room reservations, providing information about the hotel’s facilities and services, and ensuring a seamless booking process to maximize guest satisfaction and revenue.
What You Will Do
The Core...
Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the groupMaintain fluency with the Accor Live Limitless ...
Plan details for travel including transportation, accommodation, and airlines.
Work with clients to determine their traveling needs.
Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
Manage large-scale events including...
~ Generate and qualify leads through cold calling.
~ Manage leads by tracking and following up on them thoroughly.
~ Conduct sales presentations and product demos via the phone and internet.
~ Close sales and meet monthly sales goals in accordance with the development...
Actively welcome, greet and check guests in
Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
Differentiate...
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility...
Have previous experience in a reservations role (preferred but not required)
You will pride yourself on your excellent verbal and written communication skills.
You will ideally have knowledge of OPERA, or other PMS systems.
Your enthusiasm to provide our guests...
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions...
Job DescriptionRoles & ResponsibilitiesReservations AgentQualifications :Previous experience in the hotel industry is a must.At least 2 years of experience in the relevant position.Organizational skills.Ability to work well in a team and with minimal supervision.Excellent...
..., tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure...