Technical Service Specialist Job Description Template
Our company is looking for a Technical Service Specialist to join our team.
Responsibilities:
- Document and record all the above;
- Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions;
- Provide analysis and remedial measures to address product failures and recommend improvement initiatives;
- Provide competitive technical product performance information to verify competitiveness of own products;
- Ensure that technical activities comply with EHS regulations where the products are sold, and/or sold and applied;
- Update records and recommend alternative means/procedures in making the product/s compliant to local application conditions and situations;
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews;
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines;
- Identifying opportunities for the development of new service applications, equipment and methods.
Requirements:
- Experienced in manpower planning or scheduling;
- Working knowledge of technical equipment used in the production process;
- At least a Bachelor’s/College degree in Mass Communications or any technical course;
- Solid background in studio and remote production process;
- Willing to work in shifting schedule and long hours;
- Good knowledge of business operations especially in broadcast technical operations;
- Can start immediately.