Mortgage Advisor - Islamic Financing

Core Responsibilities

• To achieve or exceed agreed core product Mortgage sales targets to build new customer base in FAB Islamic.
• To promote the sales of Core Product in assigned area or work.
• To build and maintain effective business relationship with customers.
• To assist in conducting promotional activities meetings and road shows in the assigned area to achieve the budgeted sales volumes.
• To ensure the submitted customer applications and documentations are complete and error free.
• To follow up for Document discrepancies which have been approved as Deferrals.
• Minimize errors and act upon them for correction and re-submission if any.
• To provide sales MIS and Daily reports to Team Leader on regular basis.
• To provide ongoing customer / market feedback to Team Leader to improve business.
• To build and maintain effective business relationship with Real Estate brokerage/ market.
• To be undertaken in compliance at all times with Code of Conduct laid down policies and procedures.
• To capitalize on-cross selling opportunities.
• To perform additional duties if assigned so by management
• To recommend customer applications which are considered good credit risk and as per FAB Islamic / Group policy.
• Requires good Convincing and negotiating skills in view of complexity in the relevant product.
• Be aware of competition and suggest changes for product improvements.
• Maintain effective business relationship with all branches and internal departments.
• To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader.

Qualifications :

• University Degree Preferred
• 3-5years of experience in selling banking products in banks or in a financial industry. 
• Experience in selling banking products is an added advantage. 
• Good communication skills (bilingual is an added advantage).
• Sales diploma or certification desirable.
• Knowledge of FAB retail product.
• Proactive nature. 
• Customer focused and service quality. 
• Ability to develop strong professional relationship with senior managers in various corporate and government departments. 

Remote Work :

No

Employment Type :

Full-time