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Front Office - CID Admin (Emiratis)

Full-time

Minor International

Ras al-Khaimah

  • Register and update guest information in the CID system in compliance with UAE regulations.

  • Scan and upload passports visas and IDs accurately and promptly.

  • Maintain updated records for in-house checked-out and no-show guests.

  • Coordinate with Front Office Reservations Concierge and Security on guest data and flagged cases.

  • Ensure compliance with legal requirements and maintain confidentiality of guest information.

  • Operate and troubleshoot the CIDPMS interface; report system issues when required.

  • Prepare and submit daily CID reports to management.

  • Assist Front Desk operations during busy periods and support Night Audit guest data checks.

  • Stay updated on government regulations and participate in relevant training sessions.

  • Uphold hotel service standards and professional appearance at all times.

Qualifications :

  • High school diploma or equivalent; hospitality-related qualification preferred.

  • Previous front office or administrative experience in the hotel industry is an advantage.

  • Familiarity with the UAE CID system and PMS (e.g. Opera) is preferred.

  • Strong computer literacy and data entry skills.

  • Excellent communication and interpersonal skills.

  • High attention to detail accuracy and confidentiality.

  • Ability to work under pressure and meet strict deadlines.

  • Fluency in English and Arabic other languages is an advantage.

Remote Work :

No

Employment Type :

Full-time

Go to drjobs.ae
Vacancy posted more than 2 months ago
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