Sales Manager | Al-Futtaim Automotive | CJDR

Job Requisition ID: 178415 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
We are looking for a results-driven Sales Manager to lead the sales function for an assigned portfolio across our UAE operations. In this role, you will drive sales performance, lead and develop branch-based sales teams, and ensure the consistent application of company standards, processes, and customer service excellence. You will play a key role in achieving business targets while creating a high-performance culture aligned with our mission, vision, and values.

What you will do
• Lead, coach, and support the sales team to achieve monthly and annual sales targets.
• Monitor daily sales performance and take corrective action to improve results where needed.
• Implement sales strategies and business plans to deliver operational and commercial objectives.
• Ensure sales processes are followed consistently and customer concerns are resolved effectively.
• Maintain high standards of customer engagement and support continuous improvement in customer satisfaction.
• Develop team capability through regular product knowledge sharing, training, and performance reviews.
• Oversee documentation, compliance, and government-related processes connected to the sales function.

Required skills to be successful
• You should have a bachelor’s degree or equivalent, along with at least 8 years of sales experience, including 1 to 2 years in a supervisory role. 
• A strong track record of achieving targets, managing teams, and driving customer satisfaction will set you up for success in this role. 
• Candidates with experience in automotive or retail sales environments and a passion for leading people and delivering results will be well suited for this opportunity.
• An understanding of both English and Arabic is an advantage.

About the team
You will be part of a dynamic sales function that plays a critical role in delivering business growth across our showrooms. The team includes Sales Executives, Sales Administrators, and Guest Relations Officers, working together to provide excellent customer experience and achieve strong commercial results. This is a collaborative environment where teamwork, accountability, and customer focus are highly valued.

What equips you for the role
You will bring strong sales leadership experience, commercial awareness, and the ability to motivate and develop high-performing teams. You should have sound knowledge of customer service principles, sales operations, and performance management. Strong communication, decision-making, problem-solving, and organizational skills are essential, along with confidence in using business tools such as spreadsheets, presentations, and reporting systems.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.