Accounts receivables

Invoice Management : Prepare and issue invoices for all services provided by the hotel including room bookings food and beverage events and other charges.

Receivables Monitoring : Monitor and track outstanding receivables ensuring timely payment and addressing any overdue accounts.

Payment Collection : Communicate with clients and guests to collect overdue payments and follow up on outstanding balances in a professional manner.

Account Reconciliation : Reconcile accounts receivable records and investigate any discrepancies between the amounts billed and payments received.

Payment Processing : Record and process all payments accurately ensuring all transactions are logged and reported promptly.

Aging Report : Prepare and maintain regular aging reports to track overdue accounts and ensure collections are made promptly.

Credit Management : Review customer creditworthiness and work with the Finance Manager to establish appropriate credit limits and payment terms for clients.

Customer Support : Address customer queries regarding invoices payments and account balances providing clear and accurate information.

Financial Reporting : Assist in the preparation of monthly quarterly and annual financial reports related to accounts receivable and overall cash flow.

Compliance : Ensure compliance with company policies and legal requirements regarding the collection of receivables and management of customer accounts.

Collaboration : Work closely with other departments such as Front Office Sales and Events to ensure all receivables are recorded and collected appropriately.

Bad Debt Management : Monitor potential bad debts and assist in the escalation process for collection actions.

Qualifications :

Educational Background : Bachelors degree in Accounting Finance Business Administration or a related field.

Experience : Minimum of 2 years of experience in accounts receivable accounting or finance with knowledge of hospitality or service industry operations.

Technical Skills : Proficiency in accounting software (e.g. Microsoft Dynamics SAP) hotel management systems (such as Opera or Micros) and Microsoft Office Suite (particularly Excel).

Attention to Detail : Strong attention to detail ensuring accuracy in invoicing payments and reconciliation processes.

Communication Skills : Excellent verbal and written communication skills to interact effectively with clients guests and internal departments.

Time Management : Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

Problem-Solving : Ability to investigate and resolve discrepancies or issues related to receivables payments and customer accounts.

Customer Service : Strong customer service orientation with the ability to manage difficult situations in a professional and courteous manner.

Confidentiality : Ability to handle sensitive financial information with discretion and maintain confidentiality.

Remote Work :

No

Employment Type :

Full-time