Global Luxury Quality & Guest Experience Director
Kerzner International
Kerzner International is seeking a Director of Quality to define and implement global luxury service standards across its properties. The role ensures Forbes Five-Star, LQA, and ultra-luxury benchmarks are embedded, collaborating with operations, marketing, and Kerzner Corporate to elevate guest experience.
You will drive guest personalization through technology and data insights, support training, and lead VIP/UHNW programs, ensuring sustainability and brand consistency across the portfolio.
#J-18808-LjbffrVacancy posted 3 days ago
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