Salesforce Quality Analyst

Dubai, United Arab Emirates | Posted on 09/02/2026

tech carrot is a leading global ITservice provider and partner in digital transformation offering cost-effective,customer-centric, and cutting-edge digital solutions to clients worldwide.

founded in 2016, tech carrot isheadquartered in Dubai, UAE. Being a people-oriented organization with aphilosophy of "We care" as our core DNA, tech carrot continuallyfocuses on new initiatives and strategies to increase overall employeeexperience by providing a plethora of platforms to drive employee development,overall efficiency, increase overall employee satisfaction. With over 200+technology specialists who are engaged and motivated we are growing at 20% a year-on-year since inception.

We offer cutting-edge services across multipleindustries and deliver seamless customer experiences, ensuring high value andrapid growth for our clients. tech carrot has earned wide recognition as areliable partner for organizations across the globe because of its professionalapproach and strong delivery capabilities. The Middle East and Africa arehandled by UAE operations, while APAC is handled by India operations. We havealso expanded in the USA and the Netherlands as well.

Office Location

Dubai

Job Description

QA Technical Responsibilities

• Design and implement test strategies, test plans, test scenarios, and test cases for Salesforce applications.
  
• Execute manual and automated testing and analyze test results to identify defects.
  
• Create and maintain test data, test environments, and test scripts.
  
• Perform functional, integration, regression, and end-to-end testing.
  
• Identify, document, track, and report defects using Assembla or relevant defect-management tools.
  
• Analyze defects, identify root causes, and provide appropriate recommendations for resolution.
  
• Maintain testing documentation and provide clear test execution and quality reports.
  
• Ensure new Salesforce changes and enhancements do not negatively impact existing functionality.
  

• Apply strong functional knowledge of Salesforce CRM to validate business processes and system functionality.
  
• Understand business requirements and translate them into effective test scenarios and test cases.
  
• Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
  
• Collaborate with developers, business analysts, product managers, and other stakeholders throughout the SDLC.
  
• Ensure Salesforce solutions meet defined business requirements, quality standards, and customer expectations.
  
• Contribute to continuous improvement of QA processes, tools, and testing methodologies.
  
• Continuously develop Salesforce QA and testing skills relevant to the role.
  
• Stay updated on the latest Salesforce releases, features, QA tools, and testing techniques.
  
• Identify and implement opportunities to improve testing efficiency, coverage, and overall quality.
  

Requirements

• 5-7 years of experience in QA/testing, preferably with hands-on experience testing Salesforce applications.
  
• Strong experience in Salesforce application testing, including functional, integration, regression, and end-to-end testing.
  
• Good understanding of Salesforce CRM functionality and business processes.
  
• Experience creating and executing test cases, test scenarios, test plans, and test scripts.
  
• Experience with manual and automated testing.
  
• Strong knowledge of defect identification, documentation, tracking, and reporting.
  
• Experience working with test data and test environments.
  
• Experience using Assembla or similar defect/test management tools is preferred.
  
• Good understanding of Agile/Scrum methodologies and SDLC.
  
• Knowledge of Salesforce integrations and APIs would be an advantage.
  
• Free-zone domain knowledge is an added advantage.
  
• Strong written and verbal communication skills.