Guest Services Officer - Fitness
Full-time
SOFITEL
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
Key Responsibilities:
- Greet and assist guests upon arrival at the fitness center, offering a welcoming and helpful attitude.
- Provide information about the fitness center’s facilities, equipment, services, and class schedules.
- Monitor guest activity to ensure safety and proper use of fitness equipment.
- Assist guests with any fitness-related inquiries, offering basic guidance on equipment usage and fitness programs.
- Maintain cleanliness and organization of the fitness center, including equipment, towels, and locker rooms.
- Ensure that all fitness equipment is in working order, reporting any maintenance issues promptly.
- Handle guest complaints or concerns professionally and ensure guest satisfaction.
- Monitor the overall environment to ensure it is safe, clean, and enjoyable for all guests.
- Promote fitness center services such as personal training, classes, and wellness programs to guests.
- Ensure the fitness center operates in compliance with health and safety regulations.
- Maintain stock of fitness-related products (e.g., towels, water, supplements) and replenish as needed.
- Assist in checking in guests and processing membership or day pass transactions when required.
- Coordinate with housekeeping and maintenance teams to ensure the facility is properly maintained.
- Offer personalized recommendations or services based on guests' fitness interests and needs.
Qualifications
- Previous experience in a customer service role, preferably in a fitness or hospitality setting.
- Strong communication and interpersonal skills.
- Basic knowledge of fitness equipment and wellness practices.
- Ability to maintain a clean and organized fitness environment.
- Ability to remain calm and professional in high-pressure situations.
- Strong problem-solving skills with a guest-oriented mindset.
- Fitness or wellness certification is a plus, but not required.
- Proficiency in using booking systems or guest management software.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Services Officer - Fitness in Dubai vacancy
- ...Job Description What you will be doing: As a Guest Service Agent (Front Office); you will have the opportunity to showcase your customer... ...manage several tasks simultaneously Must be physically fit in order to lift and move luggage Proficient in the English...
- ...world, dare to challenge the status quo! #BELIMITLESS Job Description We are seeking an enthusiastic and customer-focused Guest Service Agent to join our team in Dubai, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring our...
- ...spectacular views over the Dubai skyline and Arabian Gulf. Job Description You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they...
- ...the status quo! #BELIMITLESS Job Description We are seeking a professional and customer-focused Guest Service Agent to join our dynamic front office team in Novotel Dubai Al Barsha. In this role, you will be the face of our organization, delivering...
- ...a work of heart , Join us and become a Heartist ®. Job Description First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable...
- ...Description Novotel World Trade Centre is currently seeking a Guest Service Agent who will be responsible for providing excellent... ...skills. Proficiency in using computer systems and Microsoft Office Suite. Basic math skills for handling payments and transactions...
- ...An exciting opportunity is available for a Guest Relations Officer to deliver exceptional customer service and create memorable experiences for every guest. This role is ideal for an enthusiastic, courteous, and service-driven individual who enjoys interacting with people...
- ...from project conception to handover; ensuring compliance with brand standards, Accor’s corporate strategy, operational excellence and guest experience objectives. Lead the end-to-end design management of hotel and resort projects across the region from concept through to...
AED3000 - 4500 per month
...Position: Guest Service Agent Date Posted: September 18, 2026 Industry: Hospitality / Hotels Employment Type: Full Time Experience: Previous experience in Front Office, Guest Service, or a hospitality role preferred Qualification: Diploma or Bachelor...- ...reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests, monitor and resolve... ...arrival report daily. Inform guests of hotel rates and services and create/cancel/confirm reservations. Check and manage room...
- ...A U.A.E .-based company in Dubai is inviting applications for the position of Customer Service Officer. The role involves assisting customers, handling inquiries, resolving concerns, providing accurate information, and ensuring a positive customer experience. Key Responsibilities...
- ...Heartist®, and let your heart guide you in this world where life beats faster. Job Description Ensure all dealings with guests at the Fitness areas meet or exceed the resort operating standards. Ensure the health and safety of guests and employees are paramount...
- ...Position: Guest Service Agent (2 Positions) Date Posted: September 23, 2026 Industry: Hospitality & Hotels Employment Type: Full-Time Experience: Previous hotel/front office experience preferred Qualification: Diploma or Bachelor’s Degree in Hospitality...
- ...The health and wellness sector in Dubai offers an opportunity for an energetic Fitness Coach to guide clients through structured workouts, promote healthy exercise habits, and support individuals in achieving their fitness goals. Key Responsibilities Conduct fitness...
- ...Estimator with a focus on interior fit-out, exhibitions, and scenic... ...Excel and the Microsoft Office Suite. Strong analytical skills... ...for our clients and their guests. Our renowned and highly-skilled... ...reality. We design, deliver and service complex, challenging, and...
AED2000 - 2500 per month
...Job Description: ️♀️ Female Fitness Trainer – Ladies Fitness We are Hiring! – Female Fitness / Martial arts Trainer We are looking for a qualified and energetic Female Fitness/Martial Arts Trainer to join our fitness institute and handle ladies’ fitness/ Self...- ...Estate agency, we have an established record of achievement and service – as well as expertise in Residential Sales & Leasing, Short Term... ...service standards and professionalism. We are seeking a Guest Relations Coordinator to join our award-winning Holiday & Short...
- ...opportunity is available in Dubai for a Guest Relations Executive to become part of a customer... ...check-out, reservations, and other front-office activities when required. Maintain... ...information about hotel facilities, services, operating hours, and available amenities...
- ...modern luxury and award-winning service. Soaring above Sheikh Zayed... ...outdoor pool or a workout in the fitness center before easing tired... ...At JW Marriott®, treating guests exceptionally starts with the... ...rental, airline and train tickets, office services, beauty and barber services...
- ...someone with a background in serviced apartments or extended-stay residences... ...building running smoothly for guests, this is the natural next step... ..., and this role is a strong fit for anyone who has also worked... ...Solid understanding of front office, housekeeping, maintenance,...
- ...allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP... ...closed Provide friendly sand courteous service to guest and respond promptly to all requests... ...the cleanliness and neatness of front office area. Review logbook, verify...
AED3000 - 4500 per month
...We're Hiring: Project Coordinator - Interior Fit Out | Dubai Location: Dubai, UAE (Site + Office) | Exp: 2-3 Years in UAE Fit Out | Salary: AED 3k-4.5k +... ...-15 Days) Leading Interior Fit Out & Technical Services Company in Dubai hiring Project Coordinator. What...- ...district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our... ...in the outdoor pool or a workout in the fitness center before easing tired muscles with a... ...DO EVEN MORE At JW Marriott®, treating guests exceptionally starts with the way we...
- Overview Of The Role: ~The Sales Executive for Certified Pre Owned Units is responsible for achieving sales targets with retained gross margins while maximizing the uptake of Finance and Insurance products, trade-ins, and accessory sales. The role requires maintaining...
AED4000 - 5000 per month
...Job Description: Supervise and manage day-to-day site activities for interior fit-out projects. Coordinate with clients, consultants, subcontractors, suppliers, and internal teams. Coordinate Architectural, Structural, and MEP works to ensure smooth project execution...AED4000 - 5000 per month
*We're Hiring: Business Development Executive - Interior Fit-Out | Dubai* *Location:* Dubai, UAE (Field + Office - Must be in Dubai) | *Exp:* 2-3 Years BD/Sales in Interior Fit-Out in Dubai Mandatory *Salary:* AED 4,000 - 5,000 + High Incentives + Commission + Benefits...AED7000 - 12000 per month
...Position: Fit-Out Estimator Date Posted: 10 October 2026 Industry: Interior Design & Fit-Out / Construction Employment Type: Full Time Experience: Experience in interior fit-out estimation Qualification: Diploma or Bachelor’s Degree in Quantity Surveying...- ...modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest... ...excellence. Job Description As a Guest Relations Agent you will greet arriving... ...of their stay. Reporting to the Front Office Manager, responsibilities and essential job...
- ...Description Job Summary: The Document Controller - Interior Fit-Out is responsible for managing and maintaining all project-... ...RFIs, approvals, and transmittals. Proficiency in Microsoft Office (Excel, Word, Outlook) . Experience with document management...
AED6000 per month
...Location: Dubai, UAE ? Industry: Construction & Interior Fit-Out ? Salary: Up to AED 6,000 per month Job... ...quality and safety requirements. Proficiency in AutoCAD and MS Office . Strong problem-solving, coordination, and communication skills...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Officer - Fitness. Be the first to apply!
