Assistant Manager (M/F)
Big Mamma
Big Mamma is a Franco-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 36 restaurants across Europe (France, the Principality of Monaco, the United Kingdom, Spain, Germany, Italy, Belgium, and Ireland), the United Arab Emirates (Dubai), and Mexico (Mexico City).
Our mission? To share the unique atmosphere of the most beautiful places of Italian tradition and create unforgettable moments of togetherness with our guests.
Take the lead with La Squadra as an ASSISTANT MANAGER in Dubai
With the Group’s continued growth, we are looking for our next rising star to join our restaurants in Dubai. As an Assistant Manager , you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day.
Your areas of responsibility:
Responsible for service quality
Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision.
Responsible for welcoming guests.
Contribute to the restaurant’s performance
Optimize table turnover / service pace and staff efficiency for resetting tables.
Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching.
Ensure smooth front-of-house operations
Ensure compliance with dining room hygiene standards.
Propose initiatives to control front-of-house labor costs.
Oversee team schedules.
Responsible for orders and stock management (wine, tableware, aprons).
Responsible for cash handling.
Ensure proper use and maintenance of equipment.
Responsible for the success of the front-of-house team
Participate in the recruitment process for new hires.
Support the onboarding of new team members.
Coach and support the front-of-house team daily.
Be a key driver of team cohesion and positive working relationships.
Our offer:
Competitive salary
Permanent contract / 48H per week / 2 consecutive days off per week
25 days of holiday per year
A meal before each service at Ritz Carlton Canteen
Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends
Annual flight allowance for your home country
Continuous trainings, team buildings and career opportunities.
Geographical mobility
And much mooore!
Contract start date: asap
BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law.
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