Product & Deployment Lead
Full-time
Otis Elevator Co.
We are seeking for a Product & Deployment Lead, EMEA in charge of a team deploying the Global SMS application across multiple countries.
This role ensures that:- Deployment activities are delivered on time, within scope, and in compliance with local regulations and organizational standards.
- The deployment framework is always enhanced and scalable for future deployments.
The position requires:
- Close collaboration within the team and with cross-functional teams, including development, infrastructure, security, and business stakeholders.
- Analytical skills to identify opportunities (automation, simplifications, continuous improvements, …)
Key Responsibilities:
- Lead a SMS deployment team
- Execute initial discovery of SMS solution in “MT0” session, identify enhancements and support adequate functional specification requirements definition.
- Prioritize enhancements as pre or post Go Live
- Ensure Pre-Go Live enhancements are within the allocated budget and timeline
- Lead Data Migration, performance testing, integration testing, business continuity testing, …
- Lead UAT (including Data and integration signoff, performance testing if applicable, business continuity testing if applicable, …)
- Support change management (Lead country Expert/key user training, support/monitor champions training execution)
- Successful deployment within time and budget
- Handover support post go live to sustain team
- Monitor post Go Live adoption and defects
- Monitor team resource allocation with support of project planner to avoid under and over utilization
- Monitor and reconcile weekly progress with the project plan
- Communicate to stakeholders on progress and budget
- Have a deployment MFA and increase score to be above 5.5 (out of 7)
Vacancy posted 16 days ago
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