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Product & Deployment Lead

Full-time

Otis Elevator Co.

We are seeking for a Product & Deployment Lead, EMEA in charge of a team deploying the Global SMS application across multiple countries.

This role ensures that:
  • Deployment activities are delivered on time, within scope, and in compliance with local regulations and organizational standards.
  • The deployment framework is always enhanced and scalable for future deployments.

The position requires:

  • Close collaboration within the team and with cross-functional teams, including development, infrastructure, security, and business stakeholders.
  • Analytical skills to identify opportunities (automation, simplifications, continuous improvements, …)

Key Responsibilities:

  • Lead a SMS deployment team
  • Execute initial discovery of SMS solution in “MT0” session, identify enhancements and support adequate functional specification requirements definition.
  • Prioritize enhancements as pre or post Go Live
  • Ensure Pre-Go Live enhancements are within the allocated budget and timeline
  • Lead Data Migration, performance testing, integration testing, business continuity testing, …
  • Lead UAT (including Data and integration signoff, performance testing if applicable, business continuity testing if applicable, …)
  • Support change management (Lead country Expert/key user training, support/monitor champions training execution)
  • Successful deployment within time and budget
  • Handover support post go live to sustain team
  • Monitor post Go Live adoption and defects
  • Monitor team resource allocation with support of project planner to avoid under and over utilization
  • Monitor and reconcile weekly progress with the project plan
  • Communicate to stakeholders on progress and budget
  • Have a deployment MFA and increase score to be above 5.5 (out of 7)
Vacancy posted a month ago
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