Automotive Service Advisor: Expert Customer Experience
Careers at UAE
Service Advisor | Al Futtaim Automotive | Toyota
Date: 16 Jun 2023
Location: Abu Dhabi, AE
Company: Al Futtaim Private Company LLC
Overview of the role
We are currently looking for a competent and performance driven Service Advisor to work with our team in Toyota Abu Dhabi. Service Advisors are the first contact for customers in the workshop, they are the image builders for the Service Department and present a picture of faith and confidence.
What you will do
- Ask questions and record customer requests without delay.
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Clear explanation of the job done and invoice and guide to the cashier.
- Promote value added services.
- Resolve customer concerns at the earliest time and ensure satisfaction.
Required skills to be successful
- Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.
- Technical knowledge to provide up-to-date technical information in response to customer inquiries.
- Excellent customer service, willing to go the extra mile.
- Strong English communication skills; Arabic speaker an added advantage.
About the team
The role will report to the Reception Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Workshop Supervisor, Controller, Foreman & Technicians on a daily basis.
What equips you for the role
- Diploma or Degree in Technical school / Certificate / Diploma in Automobile / Mechanical Engineering.
- Minimum of 3 to 5 years’ experience in the automotive industry or similar role.
- A broad based knowledge to service as a reliable consultant is essential for this role.
About Al-Futtaim Automotive
Al-Futtaim Automotive is an industry leader with a presence in 10 countries across the Middle East, Asia and Africa.
#J-18808-LjbffrVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Automotive Service Advisor: Expert Customer Experience in Abu Dhabi vacancy
- ...Oneroad Group operates an Auto Service center offering maintenance, repair, and related services. The role focuses on greeting customers, preparing estimates, scheduling appointments, and ensuring customer satisfaction across service processes. The candidate will analyze...
Forthing UAE
Abu Dhabi3 days ago AED4500 - 5500 per month
...Hiring: Customer Service Agent Location: Abu Dhabi, UAE Salary: AED 4,500–5,500/month Work: On-site | Rotational... ...Hindi/Urdu is an advantage Customer service/call center experience preferred Experience in logistics, delivery, mobility, or...- ...Ali & Sons invites applications for a Service Assistant to support the Service Department with daily operations, customer interactions, and admin tasks in a fast-paced automotive setting. The role focuses on welcoming customers, coordinating vehicle movements, maintaining...
Ali & Sons Co
Abu Dhabi2 days ago - ...& Sons Group, representing MG, seeks a motivated automotive sales professional in Abu Dhabi to greet customers, identify vehicle requirements, and present features... ...targets while delivering a high-quality MG brand experience. Fluency in English is essential; Arabic...
Ali & Sons Group
Abu Dhabi4 days ago - ...Job Title: Customer Service Advisor – Abu Dhabi- Medical background ( Arabic/ English Speaker) Job Description The Advisor I, Customer... ...High school diploma with three to six months of relevant experience preferred Hospital/ Medical/ Insurance industry experience...
Careers at UAE
Abu Dhabi1 day ago - ...experienced and qualified Legal Advisor to join our legal team and... ...Employment agreements Service agreements Vendor and supplier... ...and sales teams in reviewing customer and business agreements.... ...~3–7 years of relevant legal experience, preferably within a corporate...
- ...infrastructure investment worldwide, our services are in great demand. We... ...and detail-oriented Advisor - Safety, Health & Environment... ...Minimum 7-10 years of progressive experience in HSE management, advisory... ...technology and a network of experts, you’ll have the resources to...
- ...infrastructure investment worldwide, our services are in great demand. We invite you to... ...or a related field Minimum 8 years of experience in SHE roles, with a focus on project supervision... ...-edge technology and a network of experts, you’ll have the resources to make a...
- ...infrastructure investment worldwide, our services are in great demand. We... ...Description The SH&E Advisor will be responsible to assist... ...Minimum 12+ years of experience in the relevant field Aldar... ...technology and a network of experts, you’ll have the resources to...
- ...ahead of major regional summits, we are appointing a Senior Advisor — KSA & Qatar Sovereign Relations & Capital Strategy . This individual... ...~15+ years of executive leadership or advisory experience in GCC sovereign wealth, private equity, or government relations...
- ...delivering a professional and welcoming front-of-house experience. The role coordinates office administration, employee services, facilities requests, vendors and building... ...Competencies · Professional, welcoming and customer-service focused. · Organized, proactive and...
- ...The Workplace Experience Manager is responsible for creating and maintaining an exceptional... ...workplace experience, hospitality, and soft services leadership to deliver a seamless,... ...focused on presentation, cleanliness, and customer experience. Ensure all public areas are...
- ...provide the best collision repair experience in the region. At Autoplus, our key... ...fact that we are able to give our customers a seamless collision repair... ...maintaining cleanliness and hygiene in the automotive workshop and surrounding service areas. The Housekeeper ensures a...
- ...Summary As Product Lead for Merchant Experience, you will own the daily digital experience... ...in control. You will also lead new customer-facing bets from problem to launch, while... ...settlements, money movement, reporting, and servicing. Define the outcomes and metrics each...
- ...infrastructure investment worldwide, our services are in great demand. We... ...are seeking an experienced Advisor Safety, Health & Environment... ...7 years of professional experience in safety, health, and environment... ...technology and a network of experts, you’ll have the resources to...
- ...JOB PURPOSE The Service Point Advisor is responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and... ...to DHL’s network trace standards EDUCATION EXPERIENCE AND QUALIFICATION Excellent verbal communication...
- ...We are hiring maintenance coordinator with sales experience Responsibilities - Coordinate daily maintenance... ...work is completed on time. - Coordinate with customers for maintenance requests and service visits. - Prepare quotations for maintenance services...
- ...Carmate is currently looking for a Customer Relationship Executive (CRE) to join its team... ...passionate about delivering outstanding customer service in a professional and fast-paced... ...immediately. Previous customer service experience will be considered an added advantage....
- ...The Experience Delivery Lead owns the master delivery programme for every new KOFISI location, from concept sign-off to operational handover... ...People, Operations, and Digital so recruitment, training, and service activation land against the opening date, not after it. •...
- ...giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move...
Marriott Hotels Resorts
Abu Dhabi15 hours ago - ...JOB DESCRIPTION BLR WORLD // Museum Experience Specialist - Zayed National Museum (Emirati) About BLR BLR WORLD is an award... ...visitor experiences with the very best people. Our core services are HR Consultancy, Recruitment, Training, and Operations. We...
- ...Cybersecurity Expert Location: Abu Dhabi, UAE About Us A leading UAE-based consumer... ...fintech, communication, and digital services. Guided by our philosophy, the... ...enabling financial access, and making everyday experiences effortless. Our flagship platform,...
- ...our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and...
- ...client for the position of Electrical Service Engineer in Ras Al Khaimah, UAE . Our... ...sensors, and control systems. Attend customer service calls and provide onsite technical... ...equipment. PLC Troubleshooting – Experience with Siemens, Fanuc, and Mitsubishi PLC...
- ...Strategy, Policy & Research Expert Contract Type: 1-Year Contract (Extendable) Job Summary Our client is seeking a Strategy... ..., Urban Planning, or a related field. ~8+ years of experience in strategy, policy, research, consulting, infrastructure, or a...
- ...JOB PURPOSE Support the Head of Customer Happiness to guide Customers from the beginning... ...-off meetings with the Customer in TAMM Service Centers (in Abu Dhabi, Al Ain or Al... ...survey function QUALIFICATION AND EXPERIENCE RELATED YEAR OF EXPERIENCE: Min of...
- ...for an enthusiastic and hardworking Guest Service Agent to join its hospitality team. This... ...guest relations and providing excellent customer service in a professional hotel... ...and ensuring a smooth and positive guest experience. Candidates must currently be available...
- ...Black & Grey HR is hiring for a Head of Services for a leading organization in the UAE. We... ...high-quality service delivery and customer satisfaction. -Drive operational excellence... .... -10–15 years of progressive experience in services management, commercial operations...
- ...and problem solving to our customers in the field? Be part of... ...transmission technology and lifecycle services. Our Engineering... ...petrochemical, paper, steel, automotive and transportation industries... ...minimum 7 years of relevant field experience in Oil & Gas or Energy...
- ...of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis... ...connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter... ...relationship with guests and internal customers Prepare Wake Up Call log sheet for...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Automotive Service Advisor: Expert Customer Experience. Be the first to apply!
