Head of Talent Acquisition (Forex)
SupportFinity™
Role Summary
We’re hiring a Head of Talent Acquisition to build a high‑velocity, high‑quality hiring engine for a Forex business . This leader will own the end‑to‑end TA strategy and execution, with a sharp focus on scaling commercial and specialist teams (Sales, Retention, Dealing/Trading support, Risk & Compliance, Product/Tech where applicable) while protecting quality, speed, and regulatory alignment. Mandatory: Candidates must have Forex industry talent acquisition experience for the last 3 years (continuous and recent), with direct exposure to hiring in a regulated, performance‑driven environment.
Key Outcomes
- Build a predictable hiring machine that consistently delivers against headcount plans.
- Strengthen pipeline health and reduce time‑to‑fill without compromising quality.
- Improve offer acceptance and retention by elevating candidate experience and fit.
- Embed compliant, structured hiring practices that scale with growth.
Core Responsibilities
Strategy & Operating Model
- Define and execute the TA strategy aligned to business growth targets and workforce planning.
- Build a scalable recruiting operating rhythm (weekly funnel reviews, forecasting, hiring governance).
Delivery Leadership
- Own full‑cycle hiring across priority functions, with hands‑on leadership for business‑critical roles.
- Drive structured interviews, scorecards, bar‑raising, and fast decision‑making.
Forex Hiring Expertise (Critical)
- Lead hiring for Forex‑relevant roles such as:
- Sales (IB/Partners, B2C/B2B Sales), Retention/Account Management
- Dealing/Trading Operations support, Client Services
- Risk, Compliance, AML/KYC, Payments/Fraud
- Marketing/Performance Marketing (where relevant), Product/Tech/Analytics (optional scope)
- Understand market talent pools, compensation dynamics, and competitor landscapes in Forex.
Sourcing & Pipeline Generation
- Build proactive sourcing strategies (talent mapping, competitor mapping, referral programs, talent communities).
- Reduce agency reliance and improve cost‑per‑hire through in‑house capability.
Stakeholder Management
- Partner with leadership and hiring managers as a trusted advisor—aligning role design, leveling, and hiring priorities.
- Implement interview training to increase signal quality and consistency.
Analytics & Optimization
- Build dashboards and lead decisions using TA metrics: time‑to‑fill, time‑to‑hire, offer acceptance, pipeline conversion, quality signals, attrition insights.
- Run post‑hire quality reviews and continuously improve funnel performance.
TA Tech Stack & Process Excellence
- Own ATS/CRM usage, automation, and data hygiene; standardize workflows, SLAs, and candidate communications.
Employer Brand
- Strengthen EVP and messaging for Forex talent markets; partner with Marketing/Comms on targeted hiring campaigns.
What Success Looks Like (First 90–180 Days)
- Deliver against priority hiring plan with clear weekly forecasting and pipeline visibility.
- Standardize structured interviews, scorecards, and hiring SLAs across functions.
- Build talent maps for top competitor clusters and launch proactive sourcing motions.
- Reduce time‑to‑fill and improve offer acceptance through optimized process and messaging.
Compensation & Benefits
- Competitive base + performance bonus
- Equity/long‑term incentive (where applicable)
- Health & wellness coverage
- Flexible work model (role‑dependent)
- Learning & leadership development budget
Must‑Have Requirements
- Last 3 years of Forex industry Talent Acquisition experience (mandatory).
- 8–12+ years in TA overall, including 3–5+ years leading TA teams.
- Demonstrated success hiring at scale in high‑performance, KPI‑driven environments.
- Strong understanding of regulated hiring contexts (Compliance, AML/KYC, Risk, Payments, Fraud).
- Proven ability to influence senior stakeholders and drive alignment under tight timelines.
- Strong data fluency: ability to set KPIs, build reporting, and run funnel governance.
Preferred / Nice‑to‑Have
- Multi‑country hiring exposure (EMEA/MENA/Asia).
- Experience building TA functions in high‑growth environments (0→1 or 1→n scaling).
- Strong network in Forex/CFDs/FinTech talent markets.
- Experience optimizing ATS/CRM and implementing automation.
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