Community Officer | Al Dhafra, UAE (UAE Nationals Only)

Community Officer | Al Dhafra, UAE (UAE Nationals Only)

Flat6Labs | Posted Jan 16

Flat6Labs is the leading entrepreneurial ecosystem builder in the Middle East and Africa (MEA) region, with multiple offices across the region and operations in more than fifteen countries. It supports entrepreneurs at various stages, collaborates with leading partners to run renowned startup programs, strengthens entrepreneurship in emerging markets, and provides expert advisory services to startups, corporates, and governments.

About The Role

The Community Officer is responsible for building, activating, and sustaining a high‑performing entrepreneurial community within the partner‑operated campus. This role is the connective tissue between founders, partners, service providers, and program teams, ensuring the campus is not just operational, but alive, relevant, and delivering real value.

This role is open to UAE Nationals only, in line with Emiratization objectives.

Contract Type: 1‑year fixed‑term contract

Key Responsibilities

Community Engagement & Ecosystem Activation

• Build and nurture a strong, inclusive startup and innovation community within the campus
• Design and execute a year‑round calendar of engagement activities (networking sessions, founder meetups, office hours, fireside chats, workshops, demo days)
• Lead onboarding and welcome sessions for new founders, tenants, and visitors to ensure smooth integration into the community
• Maintain regular engagement with community members to understand needs, challenges, and opportunities
• Capture community feedback and insights to inform programming decisions and improve the overall campus experience

Programming & Event Support

• Support the delivery of in‑house and partner‑led programs through coordination, logistics, and on‑ground execution
• Act as the primary on‑site point of contact for participants, mentors, speakers, and partners during programs and events
• Track attendance, engagement levels, and participant feedback across all activities
• Ensure programs and events meet agreed quality standards and align with strategic objectives

Partner & Stakeholder Coordination

• Support day‑to‑day coordination with ecosystem partners, including corporates, government entities, academia, service providers, and innovation partners
• Assist in the execution of co‑designed activities such as hackathons, bootcamps, innovation challenges, and networking events
• Maintain partner engagement trackers and contribute to regular updates shared with internal teams and partners

Campus & Member Experience Support

• Support smooth day‑to‑day community operations to ensure a welcoming, professional, and well‑managed campus environment
• Coordinate space usage for community activities, events, and meetings as needed
• Act as a first point of contact for community‑related inquiries and support requests, escalating issues when required

Reporting & Performance Tracking

• Maintain accurate records of events, activities, attendance, and engagement metrics
• Support the preparation of monthly and quarterly reports covering community engagement KPIs and qualitative impact
• Assist in conducting surveys and collecting feedback to assess satisfaction and service quality

Requirements

Must‑Have

• Based in Al Dhafra or willing to work on‑site in Al Dhafra full‑time
• Due to program and partner requirements, this role is open to UAE Nationals only
• Bachelor's degree in Business, Communications, Public Relations, Entrepreneurship, or a related field
• 1‑3 years of experience in community engagement, programs, events, hubs, accelerators, or ecosystem‑focused roles
• Strong interpersonal and communication skills, comfortable engaging founders, partners, and senior stakeholders
• Fluent in Arabic and English (spoken and written)
• Highly organized, proactive, and comfortable working in fast‑paced, on‑ground environments

Nice‑to‑Have

• Experience working in startup ecosystems, innovation hubs, accelerators, or youth‑focused initiatives
• Strong event coordination skills and a hands‑on, solutions‑oriented mindset
• Ability to translate community insights into actionable improvements (not just "noted")

What Success Looks Like

• A highly engaged, active campus community
• Strong participation and satisfaction across events and programs
• Founders and partners who feel supported, connected, and eager to stay involved
• Clear reporting, clean coordination, and a positive campus energy

Benefits

What's in it for you?

• Get the chance to work with high‑potential growth startups and bright entrepreneurs from different backgrounds
• Engage in the buzzing startup community in the MENA region
• Work in an environment supporting creativity and proactivity, and be part of a small, dynamic team
• Competitive package, including medical insurance at one of the top medical insurance providers
• Remote working model and flexible working hours