Commercial Operating Model Leader

Schneider Electric is shaping the Operating Model NEXT - a customer‑centric, value‑stream‑driven, and AI‑enabled model designed to deliver best‑in‑class services at scale.

The Commercial Operating Model leader plays a pivotal leadership role in this journey. This role is not about incremental improvement, it is about architecting, enabling, and landing a new global commercial model that balances performance, scalability, customer experience, and cost‑to‑serve.

You will work at the intersection of strategy, operating model design, process, data, and change, partnering with senior leaders, global SMEs, and country organizations to turn ambition into sustained business impact.

What will you do?

Design, enable, and drive adoption of Schneider Electric’s Commercial Operating Model, ensuring it is:

• Customer‑centric and value‑stream‑based
• Scalable across countries and segments
• Enabled by AI, data, and modern ways of working

What are the key skills we are looking for?

• Commercial Operating Model Design & Evolution
• Design and maintain the Commercial Model roadmap, aligned with the global Operating Model NEXT
• Support the evolution of the Global Services Commercial Operating Model toward a value‑stream‑based, customer‑centric structure
• Define organizational design principles supported by an agile, demand‑driven capacity model
• AI‑Enabled Process & Ecosystem Design
• Map and shape the future AI‑enabled commercial process ecosystem, ensuring strong alignment between process, data, roles, and tools in collaboration with BPM and Commercial AI Program leader
• Deployment, Adoption & Change Leadership
• Define and orchestrate deployment and adoption of the Commercial Model in line with the Operating Model NEXT stream
• Lead the deployment and continuous evolution of the in‑country Recurring organization, in close collaboration with Recurring Performance Leaders, driving a shift toward more leverage through tools, data, and automation, not headcount
• Build and animate a global SME community to sustain adoption, share best practices, and continuously improve the model
• Performance Management & Value Realization – Define and track KPIs such as Commercial Model Adoption Score, Change ROI, SFC / Sales, and ensure the model delivers measurable impact on customer experience, efficiency, and cost‑to‑sell and serve

What qualifications will make you successful?

• Strategic thinker who balances big‑picture vision with hands‑on execution
• Comfortable working in ambiguous environments and pivoting as circumstances evolve
• Empathetic and resilient when guiding people through uncertainty and transition
• Collaborative mindset that earns trust and credibility across all organizational levels

What's in it for me?

Strong customer‑centric mindset

• Functional Expertise
• Proven experience in organizational design (structure and sizing)
• LEAN experience and continuous improvement mindset
• Business Process Management experience (mapping, sustaining, improving)
• Solid change management background with a focus on adoption, not theory
• Data‑driven decision making and business performance orientation
• End‑to‑end project and program leadership experience in complex, global environments
• Leadership capabilities
• Innovative and conceptual leadership – challenges established models, reframes problems, designs forward‑thinking solutions
• Opportunity‑oriented influencer – actively explores ideas, benchmarks, and partnerships across the organization, building momentum and support in complex matrix organizations without formal authority
• Execution‑focused – translates strategy, concepts, and designs into practical, scalable operating model solutions that land in day‑to‑day execution
• Strategic thinker with the ability to connect long‑term ambition to concrete execution
• Excellent communication, facilitation, and storytelling skills

Bring your change expertise to a team that values impact and people — apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you.

* Country‑specific programs and initiatives may be available.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – start with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.