Manager, Internal Communications

Job Purpose

The Manager, Internal Communications is responsible for developing and executing a comprehensive internal communications strategy that enhances employee engagement, strengthens the corporate culture, and ensures alignment with ADNOC Distribution’s vision and strategic objectives. This role ensures effective communication across multiple channels, fosters transparency, and drives initiatives that reinforce the company’s values and employee value proposition.

Job Specific Accountabilities

Internal Communications Strategy

• Develop and implement a comprehensive internal communications framework and annual calendar aligned with corporate objectives and values.
• Identify and optimize communication channels to ensure maximum reach, engagement, and message clarity across the organization.
• Establish governance standards for internal communications to maintain consistency, accuracy, and alignment with corporate messaging.
• Ensure timely dissemination of critical information to employees, supporting organizational transparency and trust.
• Continuously review and enhance internal communication strategies based on feedback and evolving business needs.

Employee Engagement and Corporate Narrative

• Lead initiatives that strengthen employee engagement and reinforce the company’s culture and values.
• Develop and maintain a consistent internal corporate narrative that aligns with strategic priorities and leadership vision.
• Design and execute communication plans for key organizational initiatives, including culture transformation and strategic programs.
• Partner with Human Capital to support employee engagement campaigns, recognition programs, and organizational change initiatives.
• Measure and report on engagement levels, using insights to refine communication approaches and improve impact.

Multi-Channel Communication and Content Management

• Oversee the creation and distribution of engaging content across multiple platforms, including intranet, newsletters, emails, and digital tools.
• Ensure all internal communications are clear, accurate, and aligned with corporate objectives and brand guidelines.
• Develop and manage a calendar of internal events, town halls, and leadership communications to foster connectivity and transparency.
• Leverage digital platforms and innovative tools to enhance communication effectiveness and employee interaction.
• Monitor and evaluate the performance of communication channels, implementing improvements for better reach and engagement.

Leadership, Crisis Communication, and Team Development

• Lead the internal communications team, providing guidance, coaching, and capability-building to meet organizational needs.
• Develop and implement internal crisis communication plans to ensure timely and accurate information during critical situations.
• Collaborate with the crisis management team to align internal messaging with overall corporate response strategies.
• Act as a trusted advisor to senior leadership on internal communication matters, providing strategic recommendations and insights.
• Foster a culture of continuous improvement within the team, ensuring adoption of best practices and innovative communication solutions.

Minimum Qualification & Experience

• Bachelor’s degree in communications, Public Relations, Marketing, or a related field (master’s degree preferred).
• 12 years of experience in internal communications, preferably within the energy or mobility sector.
• Proven track record in developing and executing internal communication strategies.
• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with various stakeholders, including business units, HR, and headquarters.