IT Support Officer - UAEN
Wasael Property Management
Job Purpose
The IT Support Officer is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in core IT support and technical operations. The role supports daily technology needs across the organization, ensuring smooth system functionality, timely issue resolution, and reliable user support while building foundational technical and professional skills for long-term growth within the IT department.
Key Responsibilities
Provide first-level technical support to end users for hardware, software, and basic network-related issues.
Assist in installation, configuration, and maintenance of desktops, laptops, printers, and other IT equipment.
Log and track IT support requests through the helpdesk system and ensure timely resolution or escalation.
Support user account setup, password resets, and system access management under supervision.
Assist with routine system checks, updates, backups, and basic cybersecurity practices.
Maintain accurate records of IT assets, licenses, and equipment inventory.
Coordinate with vendors and service providers for technical support and equipment maintenance when required.
Support onboarding and offboarding processes including IT setup and system access.
Ensure compliance with IT policies, procedures, and information security standards.
Provide administrative and operational support to the IT team as assigned by the Direct Manager.
Qualifications & Experience
Education: High School Diploma (Diploma/Bachelor’s in Information Technology, Computer Science, or related field preferred)
Experience: 0–2 years of IT support, helpdesk, or technical administrative experience; fresh graduates welcome
Nationality: UAE National only
Skills & Competencies
Basic understanding of computer hardware, software, and operating systems
Strong problem-solving and troubleshooting skills
High attention to detail and accuracy
Proficiency in Microsoft Office and basic IT tools
Good communication and customer service skills
Ability to prioritize tasks and meet deadlines
High ethical standards and confidentiality awareness
Ability to work collaboratively in a team environment
KPIs
Timely resolution of IT support tickets and user requests
Accuracy of IT asset records and system documentation
User satisfaction with IT support services
Compliance with IT policies and security procedures
Successful completion of assigned IT training and certifications
- ...Job Purpose The HSE Support Officer is an entry-level role designed to develop UAE Nationals by providing practical exposure to core Health, Safety, and Environmental (HSE) operations. The role supports the implementation of HSE policies, compliance monitoring, and...
- ...Job Purpose The Finance Support Officer is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in core finance and accounting functions. The role supports daily financial operations while building the skills required for long-term...
- ...HR Support Officer Job Purpose The HR Support Officer is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in human resources operations, employee services, and administrative HR functions. The role supports day-to-day HR activities...
- ...Job Purpose The Support Officer – Mechatronics Engineering is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in integrated mechanical, electrical, and automation systems. The role supports daily maintenance activities, assists...
- ...Job Purpose The Digital & Media Support Officer is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in digital content management, media coordination, and basic marketing support functions. The role assists in maintaining the organization...
- ...for a group of approximately 25–30 scholarship students participating in the Student Program. The SSM is responsible for supporting student engagement, attendance, participation, project-based learning, and overall student well-being throughout the program....
- ...Job Purpose The IT Support Officer will provide high-quality technical support across the organization by delivering reliable first-line IT assistance to employees. The role involves learning internal systems, shadowing the current IT team, and progressively becoming...
- ...portfolio capacity of 100GW by 2030. Job Description To support in the planning and successful delivery of the Zayed... ...Abu Dhabi, successful candidates will be required to be in our offices. Additional Information As part of the application...
- ...About the role We are seeking a proactive and customer-focused IT Support Engineer to provide Level 1 and Level 2 technical support... ...organization. This mobile role involves supporting end users at our head office, branch locations, and on-site at various properties and...
- ...This role is for an experienced and proactive IT Technical Support specialist to join our team, focusing on providing expert technical support, ensuring the continuous operation of IT systems and hardware, and managing the Help Desk function. The ideal candidate has a...
- ...across multiple sectors in Abu Dhabi and Al Ain. The program supports career exploration, workplace readiness, and the development of... ...in a fast-paced environment Basic proficiency in Microsoft Office (Excel, Word, Outlook) Ability to maintain confidentiality and...
- ...Operations Controller, you will perform a wide range of activities to support, develop, review, update, and deliver ground operations... ...interpersonal and communication skills ~ Competency in using Microsoft Office Additional Information Etihad Airways is more...
- ...Immediate start - Filipino National Preferred Job Summary: We are seeking a skilled and enthusiastic Gaming IT Support Technician to support and maintain the technology infrastructure of our gaming environment. This role involves troubleshooting hardware and...
- ...a successful career in real estate sales within a professional office environment. Unlike traditional outdoor real estate sales roles... ...activities from the company office using company resources, marketing support, and leads. Office Timings Monday to Thursday: 9:00...
- ...Job title : ICT Officer (UAE nationals only) Location: Abu Dhabi, UAE Job reference... ...responsible for user troubleshooting and support, as well as the management and optimisation... ...: Ensure high availability of IT services and tools Monitor IT infrastructure...
- We're partnered with a growing, forward-thinking organisation seeking a Head of IT. This is a pivotal leadership role for a well-rounded IT professional who thrives in both strategic planning and hands-on environments. Key Responsibilities - Define and execute...
- ...Day Technician – SMP2 Electrical (UAEN) Industry: Steel Manufacturing Requirements: ~ Diploma or Trade Certificate (... ...reliability. Diagnose equipment faults and provide technical support for complex maintenance issues. Support maintenance planning,...
- ...organization in Abu Dhabi is seeking a skilled and proactive IT Officer to join its team. This office-based position is ideal for technology... ...are passionate about maintaining efficient IT operations that support business objectives. The successful candidate will work...
- The Murex FO support analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change... ...Responsibilities Support traders, middle office users on daily issues including PL /...
- ...Job Title: HRIS Officer Location: Abu Dhabi Contract Duration: 3–6 months (extendable) Job Summary: Support the implementation, maintenance, and optimization of HR systems... ...Coordinate with users and IT to resolve system-related issues Support...
- ...reliable professional to join our team as an IT Technician. If you thrive in a dynamic... ...have a passion for delivering excellent user support, we would love to hear from you. Key... ...Helpdesk role, preferably in a hospitality, office, or multi-department environment....
$7000 per hour
...JOB TITLE: DESKTOP SUPPORT ENGINEER Job Roles & Responsibilities Job Role Provide... ...-user support within the organization’s IT environment. This includes installing,... ...Windows (7, 8, 10, 11), macOS, and Microsoft Office applications. Maintain, repair, and...- ...Renewable Energy Portfolio Management (at Head Office and Masdar Platforms) with an objective to... ...of audit and advisory engagements. Support in developing and delivering the annual... ...progressively senior roles in auditing of IT or OT, business analysis, or program evaluation...
- ...efficiency, and sustainability goals. Beyond project delivery, we also support clients with asset integrity management, plant maintenance, and... ...& Requirements Minimum 4 years of experience as an HSE Officer/Inspector in construction projects Technical Diploma or...
- ...Job Description Key Responsibilities Coordinate logistics support for dredging and marine projects, including vessels, barges,... ...and manage urgent operational requirements Proficiency in MS Office and logistics/ERP systems Problem-solving and decision-making...
NMDC
Abu Dhabi2 days ago - ...Role Summary: The IT Generalist / IT Specialist is responsible for the day‑to‑day operation, support, security, and continuous improvement of the organization’s IT environment... ...compliance, and user readiness across all office locations. Company: Alpin Limited is a...
- ...Role Overview Salayel Hospitality is seeking a proactive and technically skilled IT Specialist to support and maintain the organization’s IT infrastructure across hospitality operations. The role ensures seamless system performance, data security, and technology support...
- ...thrive on building high-performance systems and creating seamless digital experiences? We're seeking an exceptional Gaming Systems & IT Specialist to join our team and help shape the future of elite gaming infrastructure. What You'll Do In this role, you'll be at...
- ...Responsibilities: Provide day-to-day IT support, including troubleshooting hardware, software, and network issues Manage and maintain network systems (LAN/Wi-Fi, connectivity, devices) Deliver high-quality, discreet VIP / white-glove support Support basic...
- ...in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of... ...bridge local ADGM requirements with eToro’s global risk strategy to support rapid, resilient growth. The role also includes DPO duties,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Officer - UAEN. Be the first to apply!
