Assistant Manager - Engagement & Culture (SEHA)

Key Responsibilities of the role

Corresponding Key Activities performed by the role

Key Tasks

• Project manage employee engagement surveys (end to end) in partnership with external provider.
• Lead our engagement action planning and communication approach, providing support to regional HR teams as needed
• Identify 'critical moments' of the employee journey/experience (where we have the greatest opportunities to engage our people); review existing tools/information available; identify gaps/opportunities to positively impact on engagement and support culture change
• Support management in defining, building and growing company's culture.
• Support management in the internal engagement survey implementation, along with action planning and goal setting, ensuring the leadership team has access to insights that inform positive changeand communication tools and processes; identify and implement opportunities for continuous improvement.
• Work closely with different People & Organization teams to ensure engagement strategies are embedded in their strategies and different stages of Employee Cycle, evolve recruiting, interviewing, onboarding, and offboarding programs.
• Develop employee events and networks (both internal and external) that offer the opportunity to enhance personal development, that contribute to a diverse and inclusive work environment.
• oversee social activity and performance update events
• Review existing Group and HCF recognition programs; identify gaps/opportunities for improvement or leveraging
• Identify and implement ways to continually drive culture change and engagement through our values

SEHA Compliance guidelines

Corresponding Activities performed by the role

Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements

Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies

Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames

Maintaining Confidentiality

Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy

Promoting Customer Service standards

Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders

Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility

Performing any other duties as may be assigned relevant to the basic responsibilities of the role

Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards

Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines

Understanding and adhering to emergency preparedness plans/policies

Ensuring Personal Effectiveness

Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position

Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies

Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care

Complying with any regulations related to mentoring, training, development of UAE national's staff